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MX · family_with_children · Jul 2026
Excelente ubicacion y excelente lugar, sin duda regresamos
La ubicacion es excelente, las amenidades y el lugar son muy bonitos y confortables, sin duda excelente opcion para pasar unos dias o tiempo prolongado.
Todo nos gusto
CH · couple · May 2026
US · solo_traveller · Apr 2026
Location easy to fiend it
US · couple · Mar 2026
Great building, inattentive owner/management of the actual unit
The building itself is new, modern, and nicer. Good location (near stuff yet quiet). The rooftop pool/bar is nice as well with staff very nice. Guillermo who is the bartender up at the pool is awesome. AC was great though in the unit. Which can sometimes be hard to find in Mexico.
Issues were with the management of the unit (not the building) - no check in instructions were provided, wasn’t even told the apartment number or the code to get in. I had to text the contact on WhatsApp when we arrived to even know. They also didn’t provide any info (like WiFi or anything) we ended up just looking around for the router to connect. I also have a short term rental property and that info is sent the morning of check in and I provide a full guide of everything. - WiFi stopped working halfway through the stay. I messaged the contact about it and they said there were “area network issues.” However, the building wifi in the pool and lobby worked so I don’t know how truthful that was. It never worked again during our stay so from Friday afternoon through Sunday we had no WiFi. I checked in two additional times (once a day) to see if there was any update on WiFi. Contact ended up not even responding after the second time I asked for an update. - dirty dishes (not a huge deal, we know how to wash dishes) but it was just clear that they don’t check the dishes before putting them away.
CA · couple · Feb 2026
Unit had just the very basics supplied
Calle 32 Norte Gonzalo Guerrero · Playa del Carmen