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Tru By Hilton Mason King's Island

8.2/10637 reviewsMason

Modern Accommodations Tru By Hilton Mason King's Island offers contemporary rooms with amenities like free WiFi, desks, and complimentary toiletries, ensuring a comfortable stay for every guest. Relaxation and Recreation Guests can unwind and have fun at the hotel's indoor pool or enjoy a game of billiards, adding a touch of leisure to their stay experience. Convenient Location Situated near popular attractions like Kings Island and Cincinnati Zoo, and with easy access to the airport, Tru By Hilton Mason King's Island provides a convenient hub for travelers to explore the area. Book your stay at Tru By Hilton Mason King's Island for a modern, relaxing, and convenient hotel experience.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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637 reviews

Guests liked

  • Extremely close to Kings Island / Great Wolf (frequently cited)
  • Helpful/front-desk staff (named staff like Megan and Andrew praised)
  • Good breakfast variety and pancake toppings (kids liked it)
  • Convenient to interstate and nearby restaurants
  • Early check-in availability and personalized service noted
  • Some rooms described as modern and comfortable

Guests mentioned

  • Multiple cleanliness issues: hair in showers, dirty floors, room smells
  • Room maintenance problems: leaking shower head, broken shades, shower doors, worn walls/ceilings
  • AC/cooling not working well in some rooms; rooms too hot
  • Uncomfortable beds/pillows and worn bedding
  • Missing or limited in-room amenities: no microwave, no ice bucket, no trash bags, limited towels
  • Front desk/discount/payment/receipt handling problems for some guests
  • Pool cleanliness and some breakfast-service issues (yogurt machine down, hygiene concerns at fruit bowl)

  • Eliza

    US · family_with_children · Oct 2026

    3/10

  • Andy

    US · couple · Oct 2026

    8/10

  • Bill

    US · couple · Oct 2026

    5/10

    Not happy with front desk attendant.

    location

    Desk attendant was not very friendly at check in and once we got to are room and settled in I went down to the front desk to ask for 2 extra pillows and he seemed to be bothered that he had to get off his personnel phone to help and just walked off to get the pillows and handed me 2 pillows and 2 pillow cases to put on them. Very unprofessional and not 1 word from him. Seems as if we bothered him... Will not return back to stay at this hotel again for that reason.

  • Dejae

    US · family_with_children · Oct 2026

    10/10

  • Josh

    US · family_with_children · Sep 2026

    9/10

Location

2720 Waterpark Drive · Mason