TSUBOMI luxury Inn Shimabara Bettei 2

29 reviews

• D

  DAMIEN

  FR · family_with_children · Mar 2026

  9/10
• J

  Javier

  Jul 2025

  8/10

  Great stay, just make sure you get the instruction

  Great place to stay, the house is big enough for a family. Only downside, it was difficult to get in. I never received the instructions via email, so I had to call. It was an inconvenience. The same thing happened to the family staying next to us.

• U

  united

  partner · Jun 2025

  10/10

  Alles war perfekt, es ist ein wunderschönes traditionell japanisches Haus aber keines wegs altmodisch, im gegenteil sehr Modern, jeder Raum ist Klimatisiert und alle ist gut durchdacht. Einziger Negativpunkt ist der Check in, wir standen 20 Minuten vor der verschlossenen Tür weil wir den Code nicht bekommen haben und dann musste die Kyoto steuer erst noch bezahlt werden.

• S

  Sally

  BE · family with young children · Apr 2025

  9/10

  Loved our stay in this refurbished traditional house

  I loved this accomodation. If you want to feel like living in a small traditional Japanese house, this is the place to be. It's quite a way from the city center on foot (doable if you're accustomed to it) but only a small 10 minutes away from the train that takes you to Kyoto station in another 10 minutes. I loved being able to take a proper bath after our full days of exploring. Having a washer/dryer also was a big plus.

  Because of the nature of this house, there is not much room to keep/store your stuff and since most of the rooms have tatami, you can't just go dragging suitcases around, so be aware of this before you book. We managed just fine and had no problem with this, but fair warning to others.

• K

  KENNY

  Mar 2025

  2/10

  Disappointing Experience – Poor Communication, etc

  Do NOT stay here. The WORST experience ever. The location of this place in Kyoto was great, and we didn’t mind the quiet rules, but the strictness felt excessive. However, the real issues started with basic amenities. They provided only one roll of toilet paper for a family of five and insisted it was our fault for not reaching out sooner—essentially telling us to go buy our own. Which we ended buying. Detergent was also promised but not provided, so we had to purchase that as well. The worst part was the check-in process. We had informed the host that we’d be arriving a little later and even double-checked if they needed anything from us—fees, details, or an entry code. They assured us that everything was set. But when we arrived, we were locked out in the cold because they required a fee before giving us the code—something they never mentioned earlier when our family reached out previously through Hotels.com. They ignored our calls for almost an hour before finally answering, only to demand payment before letting us in. Overall, the lack of communication, missing supplies, and being left outside in the cold made this a frustrating stay. Would NOT recommend.