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ES · couple · Aug 2026
The repeated refusal to provide us with an invoice, even to this day, leads us to suspect possible tax evasion.
The flat itself was adequate, with a few minor issues, and the location was convenient. However, our experience was severely affected by a problem relating to the invoice for our stay. During our stay, we requested an invoice or receipt on several occasions, both by telephone and via Booking.com. The accommodation repeatedly told us that they do not issue invoices and that Booking.com should provide it to us. Booking.com contacted the accommodation directly and explicitly stated that it is the accommodation’s responsibility to prepare and send the invoice. Despite this, we have still not received it since our departure, and the accommodation is not replying to our messages. We find this situation very worrying. We have paid for the accommodation and have simply requested documentation confirming the payment and our stay. The continued refusal to provide it, even after Booking.com specifically requested it from the accommodation provider, raises serious doubts about the company’s transparency.
GB · family_with_children · Aug 2026
Fair rental but not really child friendly.
We booked this property last minute, so considering the timing, we felt it was good value and they’ve made very good use of what is quite a tight space. The shared garden was a lovely bonus, and the location was great — around a 10–15 minute walk to the beach, with local shops and takeaways nearby, so everything we needed was within easy reach. We were pleasantly surprised by the sofa bed, which was actually more comfortable than expected. The booking information and access details were sent via both email and WhatsApp, which we found really convenient and made checking in nice and straightforward. Overall, a good option for a last-minute stay, particularly if location and convenience are important.
We wanted to provide some feedback about our stay, particularly as we were travelling with a toddler. Unfortunately, there were several issues that made the property feel unsafe and unsuitable for a young family. Garden gate and safety The gate leading to the back garden did not lock. This was a significant safety concern for us, as anyone could potentially enter the property, and more importantly, our toddler could have accessed the garden and potentially the main road beyond it. This also meant that we could not safely leave the garden doors open, which became particularly problematic due to the lack of ventilation. Ventilation The ventilation in the property was not adequate. The skylight windows were not reachable, so we were unable to open them. During the summer days we stayed, the property became extremely hot and uncomfortable, to the point where we needed to keep the garden doors open. However, because the back gate could not be locked, this was not something we felt was safe to do with a toddler. Noise from neighbouring property There was also a significant disturbance from the neighbouring property, where our next-door neighbour was loudly arguing and screaming. We believe the police may have been called as a result. While this may not be something directly within the host's control, it was understandably unsettling, particularly when travelling with a young child. Sleeping arrangements and space The beds were adequate, but the sleeping arrangement was very tight. The property effectively has a double bed and bunk beds in one room, with an additional sofa bed. For six people, we found the space very cramped and not particularly comfortable. Having experienced other rentals, we would not choose to book this property again for a group of six based on the available space. Oven The oven was not usable because the seal had come away. As a result, we were only able to use the hob during our stay.
GB · family_with_children · Aug 2025
GB · young couple · Sep 2024
Pleasant
Very comfortable
Too expensive for what you get
GB · family with young children · Sep 2024
Superb
Lovely everything there we needed
The smell of weed from the flat 3 very strong and dogs making noise but obviously that isn't the owners fault
6 Saint Swithun's Road South · Bournemouth