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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

9.1/10217 reviewsCancún

Luxurious Adults-Only Getaway Turquoize Suites with Exclusive Amenities Indulge in the lavish Turquoize suites featuring private hot tubs on balconies, personalized butler services, and VIP access. Enjoy breathtaking seascapes and upscale bath accommodations with ocean views. Exclusive Rooftop Pool and VIP Services Relax at the rooftop infinity pool overlooking the ocean, savor cocktails at the private Punta Vista rooftop bar, and benefit from a private elevator for direct access to the Zen Spa. Unmatched Adults-Only Experience With nearly 700 square feet of living space, exclusive check-in, and concierge services, Turquoize at Hyatt Ziva Cancun offers an unparalleled adults-only retreat. Book your adults-only luxury escape at Turquoize for a truly unforgettable experience.

What this place offers

  • ATM/banking
  • Front desk (limited hours)
  • Billiards or pool table
  • Free wired internet
  • Snack bar/deli
  • Snorkeling on site

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • No children
  • No pets
  • Paid parking

Please note that the minimum age for check-in is 18. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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217 reviews

Guests liked

  • Exceptional service
  • Great location
  • Friendly staff

Guests mentioned

  • Under renovation
  • Food quality vs price
  • Limited dining options
  • Luciana

    BR · couple · Jan 2026

    10/10

    Momentos inesquecíveis!!

    Tudo. Mas é importante dizer que pegamos uma suíte que nos dava acesso a todas as áreas, inclusive uma piscina exclusiva. Nossas concierge (Marie e Yael) foram maravilhosas. Fizeram até uma surpresa no nosso quarto por causa das nossas comemorações de aniversários. No restaurante francês (La Bastille) tivemos atendimento e jantar excepcionais.

    Nada! Só queria dizer que achei os travesseiros muito altos, mas está é uma questão de gosto pessoal.

  • Paola

    BR · couple · Dec 2025

    7/10
  • Wade

    US · couple · Nov 2025

    1/10

    We were very disappointed!

    It’s location

    It was completely under construction. Very disappointed after booking a five star resort and paying the prices that we paid to stay per night. It was absolutely awful!!!

  • JOSE LUIS

    MX · solo_traveller · Nov 2025

    7/10

    Bien a secas

    La habitación excelente y el staff de la torre turquoize es de primera. todos amables y con ganas de hacer sentir bien atendido al huesped

    La comida en general. Es buena pero no justifica el precio del alojamiento all-inclusive. Porciones pequeñas en los platillos en la cenas en Trade Winds y Lorenzos. El desayuno bufet en El Mercado con poca vairedad de frutas y cuando pedí un cafe expresso me dijeron que la maquina estaba descompuesta y no pudieron conseguirme uno de algún otro lugar pese a tener el coffee shop a unos pasos. Lo otro no tan bueno es que lo único que realmente cumple con el concepto "adults only" es la torre turquoize (donde me hospedé) pero las areas de alberca y los restaurantes estan llenos de niños

  • GAVANIER

    FR · couple · Oct 2025

    10/10

    Super séjour

    All inclusive Nourriture Cours de sport (avec Eduardo)

Location

Blvd. Kukulcan, Manzana 51, Lote 7 · Cancún