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U-Sense Madrid Santa Ana

9.2/101812 reviewsMadrid

Central Location in Madrid Located in the heart of Madrid, U-Sense Madrid Santa Ana offers a sustainable accommodation option with allergy-free rooms. Just a stone's throw away from Gran Via Metro Station, this property provides convenience and comfort for all guests. Modern Amenities Each unit at U-Sense Madrid Santa Ana features a fully equipped kitchen, satellite flat-screen TV, and free WiFi. The apartment complex also offers family rooms, facilities for disabled guests, and the convenience of a dishwasher and oven in every unit. Nearby Attractions Explore Madrid with ease as popular landmarks such as Reina Sofia Museum, Atocha Train Station, and Thyssen-Bornemisza Museum are within walking distance. Additionally, the proximity to Adolfo Suarez Madrid-Barajas Airport makes travel hassle-free. Book your stay at U-Sense Madrid Santa Ana for a memorable and comfortable experience in Madrid.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Family rooms

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Children welcome
  • No parking

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1812 reviews

Guests liked

  • Location
  • Cleanliness
  • Amenities

Guests mentioned

  • Maintenance issues
  • Noise from construction
  • David Bruce

    US · couple · Oct 2026

    1/10

    Last-minute threat not to deliver paid-for services and Misleading claims extra charges are plain on Booking.com.

    Okay location and okay interiors

    Avoid U-Sense! It felt like a scam. Last minute while I was on the train to the property I got a call demanding a €200 security deposit. Or they wouldn’t give me entrance for which I had already paid! Days before I wrote to the property asking if anything else was needed and the message was ignored. Makes it all a last-minute threat and scramble. Plus holes in used towels, alerts from wifi saying it’s not secure

  • lindsey

    ZA · family_with_children · Oct 2026

    3/10

    Not for me. not helpful owners at all. prefer hotel if I came again

    First day the sandwiches in our breakfast box was missing. Second day it arrived with the sandwiches.

    I requested a 2 pm arrival which they gave me a thumbs up on whats app. Then an hour before we arrived they said if we wanted to come in earlier it was 80 euro. Refused to pay. We sat at the cafe outside and we did not see a cleaning crew come out so the apartment was ready. Just spiteful not to let a 75 year old woman and her daughter come in. The taxi could not get to the street as it was not allowed . There were demonstrations nearby so it was difficult to get an uber or anything. The apartment is much smaller than the pictures. I dont believe two people could share a Bedroom as it is very small. We were one in a room There were no tea or coffee cups . I really dont think this apartment was worth it and one can get a hotel with porters to take your luggage . They could not help me with a taxi to the airport and we had to walk 700 metres with 2 suitcases each. My other apartments were much better on my trip

  • James

    US · solo_traveller · Oct 2026

    10/10

    Incredible place and setting

    Location and everything in the apartment

    The only concern was difficulty getting the virtual key. We received it an hour after our scheduled arrival time. We arrived late so it didn’t matter after all.

  • Rosa María

    US · couple · Oct 2026

    10/10

    Amazing Attic

    The location, the apartment’s large size, all the details. The kitchen is really well appointed.

    N/A

  • Stephen

    US · extended_group · Oct 2026

    9/10

Location

Plaza de Sta. Ana 2 · Madrid