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ZA · couple · Oct 2026
A very special memory to last a life time
The heritage hotel was truly remarkable. We were treated like royalty, with staff who went above and beyond to meet our every need while remaining discreet and unobtrusive. Their service was impeccable and thoroughly professional. The ambience was magnificent, and our suite was exceptionally spacious, luxurious, and a true haven of comfort and tranquillity. Every detail had been thoughtfully considered to ensure a memorable stay. We particularly enjoyed strolling through the beautiful gardens, relaxing by the swimming pool, and discovering the many quiet spots where we could sit back, listen to the birds, and admire the trees. The expansive, tranquil gardens offered a wonderful sense of peace and seclusion. Dinner was a special experience in itself, showcasing the very best that Rajasthan has to offer and allowing us to savour the region’s rich culinary heritage. This is a place where timeless elegance, luxury, and exceptional hospitality come together effortlessly. We simply did not want to leave. A truly enchanting retreat that will remain in our memories long after our stay.
We should have stayed at least 3 nights.
AE · solo_traveller · Sep 2026
Suraj at the front desk was very helpful to book a very good taxi driver for me.
The property grounds were beautiful and peaceful The restaurant staff were very polite and packed me the food I could not finish.
Nothing of note
IN · family_with_children · Aug 2026
Liked the property, food could have been better.
I stayed at Umaid Palace for **4 nights and 5 days**. Overall, the property is well maintained, the ambience is pleasant, and the staff are courteous and genuinely hospitable. The restaurant service team, in particular, was attentive, listened to feedback, and appeared willing to help. Unfortunately, the quality and consistency of the food significantly affected an otherwise enjoyable stay.
Some specific issues I experienced: * The boiled eggs served at breakfast appeared black inside and seemed spoiled. I had to return them. * The curd was extremely runny. Even after requesting a thicker portion, I was told it came from a large 10–12 litre container and only the top layer was thick, so nothing better could be served. * The bananas and papaya served at breakfast were somewhat raw and not of good quality. * On one morning, guests had to wait about **30 minutes** before breakfast service actually began. * Most gravy dishes were excessively rich and buttery, making them difficult to enjoy. * The parathas were consistently hard and overly salty. What disappointed me most was not an isolated incident, but the repeated inconsistency in food quality over several days. The restaurant staff made sincere efforts to address concerns whenever they were raised, but the improvements were either minimal or not sustained. With better attention to food quality, freshness, and execution, this property could provide an excellent overall experience. The hospitality and service deserve appreciation, but the food falls well below the standard one would expect from a property of this calibre.
IN · solo_traveller · Apr 2026
Food and staff
Not too classy as expected
IN · extended_group · Dec 2025
Royalty at its best
Everything was perfect and we would love to visit the property again. Food was amazing and they have all the veggies organically grown in their own garden that was pretty cool.
Kalakho, Dist. Dausa · Dubbī