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ZA · solo_traveller · Jul 2026
ZA · solo_traveller · Jul 2026
US · family_with_children · Jan 2026
Check in was delayed by 1 hr due to prior guests leaving late and cleaning had to be done
ZA · couple · Jan 2026
ZA · family_with_children · Oct 2025
Worst Booking.com experience ever! Hostile environment, never experienced hospitality. Got charged a R1000 deposit, whic
Everything worked fine. There was an electric blanket. The precinct architecture is nice!
The hostility of the staff and host! They charged me R1000 deposit upon arrival, which was never stated anywhere on Booking.com and anywhere else! They charged me extra R500 for being 25 minutes late for check out at 11:35an! This was even after informing them that I was here for my child’s sporting tournament and she was exhausted and we just needed a few extra minutes, they walked into the room at 11:05 and started stripping it, while we were there! The excessive noise from the restaurants downstairs and the howling wind is not mentioned anywhere! They NEVER changed the towels and instead said they would change them ion the 3rd day, which they DID NOT! There was only 2 coffee sachets for the entire 5 day stay, even though I had booked for 4 people. The Aircon only takes out cold air and Durban was cold upon our arrival.
1 Ncondo Place, Umhlanga Ridge, Umhlanga · Durban