Up Town 25

52 reviews

• R

  Rand

  family_with_children · Jul 2025

  4/10

  We requested an earlier check in because we have a baby and we can't stay in the heat outside for couple of hours. The management I was speaking to let us know that we could check in early to the apartment so we went to the office and they told us no you have to wait for 2 hours it's not ready. The apartment was not clean and a big cockroach came out from the bathroom. There was no laundry detergent or any kind of shampoos provided in the apartment. We lost electricity around 8pm not knowing that the braker can't handle the washer and AC together because no one told us. We tried calling the offices and customer service and no one was answering so we had to sit in the dark with no AC for couple of hours until we thought of finding the main company number maybe someone will answer and my husband was able to figure it out himself going to the main braker downstairs in the building and turning on the electricity. So after that we had to wait until the washer is done to turn the AC on.

• G

  GABRIEL

  Nov 2024

  6/10

  Mascot worm to welcome you

  Prepare yourself for a budget stay, and I mean budget. The pros: The unit is spacious and has the basics covered. It’s quiet in the bedroom (if you shut the door), but not so much in the living room, especially since it’s on the ground floor. The cons: Where do I start? Cracked floors everywhere—watch your step unless you want a twisted ankle. Dirty utensils, a TV remote with a dead battery, and stained towels add to the charm. The Wi-Fi is laughable—weak at best and doesn’t even reach the bedroom (probably because the router is in someone else’s unit). Windows? Forget about it; if you open them you’re inviting in the world, so you’re forced to keep them closed giving the place a cozy prison/dungeon vibe. Oh, and the live worm I found in the shower was a nice touch. When I brought these issues up to the staff, their response? A casual ‘Thanks for letting us know.’ Safe to say, I won’t be letting them know anything else.

• T

  TIM

  Nov 2024

  8/10

  Nice apartment - unprofessional management

  Nice clean apartment with good location in old town Valencia. However, pushy unprofessional management that required me to come to their office (some km:s away) and pay in full before I could get access. This despite that they already had my credit card nr (from booking) and copy of passport (sent by e-mail). I suggested I could come to their office in the morning the next day, but they refused.

• D

  DEBRA

  Nov 2024

  10/10

  This property was really convenient for exploring the old town and the gardens. There were many places to eat and drink nearby without this disturbing us. The small balcony meant we could enjoy watching the world go by. The property was clean and had plenty of fold out beds and towels. We were also provided with gels for personal washing and washing up. There was a washing machine too. Communication was excellent and we were really pleased that they let us check-in early as there was no guests before us

• A

  Antonius

  partner · Nov 2024

  8/10

  Een heel centrale accommodatie, overal vlak bij. Voor een paar dagen in Valencia is dit een prima appartement, goede bedden. Geen luxe en klein, maar dat was voor ons prima.