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GB · extended_group · May 2026
Cleanliness unacceptable and needs maintenance / updating
Location and size were both good
Dirty even after a second clean. Dated and not well kept. Broken furniture, very noisy AC and fridge that kept you up at night.
US · with friends · Apr 2025
Exceptional
IN · family with young children · Jan 2025
Bad
US · family with young children · Dec 2024
Exceptional
US · group · Oct 2024
THE AC DIDN'T WORK! Do not stay here!!
The AC didn't work. After a long day outside in the Florida heat and Universal, we wanted to return to a cool place, and the AC didn't work!! The whole group slept badly. One person woke up at 3 am to put ice on her back. This really affected our next day's plans. We didn't sleep well. Before going to sleep, I sent a message through Booking indicating the problem. At 3 am, the person tried to contact the technician and no answer because it was late. In the morning, we called the host again and mentioned the issue. But we were about to leave as it was our checkout time. So even if they sent a technician, we were already leaving. After that, customer service has not replied to us in regards to the issue. They are just saying that they sent a technician after we reported it. (well of course but we were gone already) This is an expensive stay and we are not satisfied with it.
4846 Tidecrest Avenue #192 · Orlando