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AU · solo_traveller · Oct 2026
Didn't stay, will never again.
Nothing. The only positive was not being penalised for the cancellation AND being contacted by booking.com. I appreciated the call and was more than happy with the replacement motel I found up the road.
Everything. The exterior is extremely rundown (we've stayed a number of times previously) and looks completely uncared for. The staff: When I arrived I advised the receptionist that I did not have a physical credit card. She was very aggressive about their policy and the fact that she required a $150 damages deposit (seriously, I'm in my late 60s, what is she expecting). In the end, I argued back and she said I could no longer stay there. She contacted bookings.com and cancelled my booking.
AU · solo_traveller · Oct 2026
AU · extended_group · Oct 2026
Great
AU · couple · Oct 2026
CA · couple · Oct 2026
In need of an update
Location was great for our visit.
Place is tired, updated kitchenette facilities like a toaster and microwave like advertised.
573 The Esplanade · Hervey Bay