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Urban Chic - Exeter Street

8.5/1052 reviewsLondon

Luxurious Accommodation: Urban Chic - Exeter offers upscale accommodation just steps away from Savoy Theatre and Lyceum Theatre in London. The air-conditioned units feature modern amenities such as a flat-screen TV, well-equipped kitchen, and a private bathroom with complimentary toiletries. Convenient Location: Situated near Theatre Royal Drury Lane, Covent Garden, and Royal Opera House, our hotel provides easy access to popular attractions in the heart of London. The proximity to London City Airport makes traveling to and from the hotel a breeze. Home-like Comfort: With a cozy seating area, living room, and dining space, guests can relax and unwind in a home-like environment during their stay at Urban Chic - Exeter. Book now for an unforgettable experience in London!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Business center
  • Heating
  • Family rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 10:00
  • Children welcome
  • No parking

Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment. Guests will be required to send a copy of their photo ID prior to their arrival. Please note that this property operates a strict no smoking policy. A penalty fee will be charged to guests who smoke in the property. Please note, there is no elevator and all flats are accessible via stairs only. Please inform the property in advance if a baby cot is required. Additional fees (if applicable) are as follows: Luggage drop off from 11:30 - free Early check in:11:30 to 14:00 GBP 100 Late check out: 11:00 to 13:30 half day rate Late check out: 13:30 to 18:00 Full day rate The lead guest must be aged 25 years or older. Guests are advised the same card that was used to make the booking is required on arrival for check-in and proof of identification. Please note that this property is only suitable for families.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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52 reviews

Guests liked

  • Spacious
  • Convenient location

Guests mentioned

  • Poor communication
  • Maintenance issues

  • Alex

    GB · family_with_children · Aug 2026

    2/10

    AVOID!!! THIS IS OLD APARTMENT WITH EVERYTHING FALLING APART, UNLESS YOUR ONLY CONCERN IS LOCATION

    The location of the apartment is the only positive about this apartment. It is close to everything central and a walking distance to all the sights, but that is if you value only location above the quality of the apartment.

    Apart from the Location of this apartment, everything else is absolutely terrible. Dirty floors under beds and drawers (superficial cleaning), almost nothing was functional, the apartment is marketed as a luxury apartment, but it is old, floorboards falling apart, washing machines and dishwasher not working. After reporting this, all the did was apologise, then send someone to look busy like he was trying to repair and said it could not be repaired. They were clearly aware these equipments were not functioning. We are a large family with children and couldn't do laundry and use dishwasher. You can picture what that is like. Then the host are absolutely terrible with communication or instructions. We arrived and a cleaner gave us the key. Prior to check out the only instruction was to shut the door behind us and leave at 10am. I left the key in the mail box before leaving as there was no instruction on what to do with it. The host sent a barrage of messages and calls, insisting that if the key cannot be found they would charge me for the lost key. absolutely ridiculous people. they were not the least bit concerned about the service or that our stay was terrible.

  • Luca

    IT · family_with_children · Aug 2026

    10/10

  • Denise

    GB · family_with_children · Aug 2026

    6/10

    Great location & big space

    Location was excellent

    Needs a good deep clean & a bit of TLC

  • José Paulo

    CH · family_with_children · Apr 2026

    9/10

  • Julie

    GB · couple · Feb 2026

    3/10

    Premium price for a basic stay

    Location was good

    Last minute booking arriving after 8pm. Hadn’t received number to open key lockbox. One bedroom had a sheet on the bed with a blood stain. Apartment was cold and there weren’t any spare blankets or duvets.

Location

Exeter Street · London