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UrCove By Hyatt Shantou Xinyicheng Huanghe Road

9.8/1015 reviewsShantou

Welcome to UrCove by Hyatt Shantou Hi-Tech The Mixc, where comfort and convenience meet in the heart of Shantou! Modern Amenities Experience top-notch amenities, including complimentary wireless internet access and concierge services, ensuring that your stay is seamless and enjoyable. Our complimentary express check-in and 24-hour front desk will accommodate your needs at any hour. Comfortable Accommodations Choose from our 142 well-appointed guestrooms featuring private bathrooms with showers, hair dryers, and slippers. Feel right at home with conveniences like safes and desks, complemented by housekeeping services available on request. Delightful Breakfasts Start your day with a delicious buffet breakfast available daily from 7:00 AM to 10:00 AM for a small fee. Enjoy a hearty meal to fuel your Shantou adventures! Discover the perfect getaway at UrCove by Hyatt Shantou Hi-Tech The Mixc—book your stay today!

What this place offers

  • Breakfast available (surcharge)
  • Express check-in
  • Free self parking
  • Housekeeping on request
  • Garage
  • Change of towels (on request)

Policies & house rules

  • Check-in from 12:00
  • Check-out until 12:00
  • No pets
  • Free parking

Make use of convenient amenities, which include complimentary wireless internet access and concierge services. A deposit may be required at the property.

Available rooms

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15 reviews

Guests liked

  • New hotel
  • Friendly staff
  • Comfortable rooms
  • Helpful service

Guests mentioned

  • Noise from nearby construction
  • Su

    friends · Aug 2025

    10/10

    New.

  • Soong Teck

    Aug 2025

    10/10

    Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process. The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport. Retrieving my parcels from the reception was also relatively hassle-free.

  • Soong Teck

    Aug 2025

    10/10

    Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick. Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee. I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip. However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.

  • Mei Ling Regina

    Jul 2025

    10/10

    整體十分滿意,會再入住

  • kang

    Jun 2025

    10/10

    Recommended Stay

    New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.

Location

Shantou