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Victoria 4 Puerta del Sol

8/101585 reviewsMadrid

Historic Charm in the Heart of Madrid: Experience the allure of the past at Hotel Victoria 4 Puerta del Sol, a historic gem nestled by the vibrant Puerta del Sol in Madrid. Elegant Interiors and Modern Comforts: Step into a world of sophistication with our elegantly renovated interiors. Each soundproofed room features a free safety deposit box, ensuring a peaceful stay. The spacious bathrooms with a bathtub and hairdryer add a touch of luxury to your experience. Culinary Delights and Lively Surroundings: Indulge in Spanish flavors at La Carmela, our traditional restaurant offering a delectable array of dishes and tapas. With Sol Metro Station nearby, explore the city with ease, and discover iconic landmarks like Gran Vía and the Art Triangle within walking distance. Book now for an unforgettable stay at Hotel Victoria 4 Puerta del Sol and immerse yourself in the rich tapestry of Madrid's history and culture.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • No parking

Please note there is an additional charge for the airport shuttle service. Guests are kindly requested to reserve this service in advance using the contact details found on the Booking Confirmation. For nonrefundable reservations, where the name on the credit card does not coincide with the name of the guest staying at the hotel, you must send by fax or mail a copy of the cardholder's passport or ID document. If the cardholder is one of the guests, it is sufficient to present the credit card at check-in. Please note that a valid credit card is requested in order to guarantee the reservation. When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1585 reviews

Guests liked

  • Excellent central location
  • Helpful and friendly staff
  • Clean rooms (reported by multiple guests)
  • Good value for money
  • Balconies/views in some rooms
  • Stable internet connection

Guests mentioned

  • Significant nighttime noise / poor soundproofing
  • Unpleasant smells at reception or in hallways
  • Inconsistent breakfast quality
  • Aging rooms and bathroom accessibility/issues
  • Occasional malfunctioning amenities (hair dryer, noisy AC)

  • INGRID

    MX · solo_traveller · Oct 2026

    8/10

  • Sarah

    FR · extended_group · Oct 2026

    1/10

    Une expérience très décevante : chambre non conforme et cafard Nous avions réservé une chambre pour 4 personnes avec 4 couchages individuels, mais à notre arrivée, nous avons découvert une chambre trop petite avec seulement 2 lits individuels et un petit lit double. Le personnel a été extrêmement désagréable lorsque nous avons signalé le problème et n’a proposé aucune solution. Heureusement, Booking.com est intervenu pour nous permettre de changer de chambre le lendemain. Comme si cela ne suffisait pas, nous avons découvert un cafard dans la salle de bain ! Là encore, le personnel a été désagréable et nous a expliqué que c’était habituel dans l’établissement à cause des canalisations. Une réponse inadmissible pour un hôtel. Aucun sens du service client, aucune considération pour les clients et des problèmes d’hygiène préoccupants. Seule intervention positive : celle de Booking.com, qui a pris notre réclamation au sérieux. Je ne recommande absolument pas cet établissement.

  • Daviniacabrod

    ES · family_with_children · Oct 2026

    10/10

    La cercanía al metro de Sol, la comodidad y la limpieza, que el baño tenga todo tipo de enseres. La amabilidad del personal en todo momento, recepción 24 horas.

    Que justo en frente hay un bar/pub abierto hasta bastante tarde que es bastante ruidoso, pero no genera problemas.

  • joshua

    CA · extended_group · Oct 2026

    9/10

  • Luis María

    AR · couple · Oct 2026

    8/10

    Ubicación

Location

Calle Victoria, 4 · Madrid