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NL · solo_traveller · Oct 2026
Great location, close to the ferry, nice staff
PT · extended_group · Sep 2026
TW · couple · Sep 2026
Good location. Friendly staff.
Unfortunately the hotel is not well maintained. At first the control panel of our air conditioner did not work. The temperature kept going down to 21 (which was too cold for me) even if I set it to 25C. Also the power outlet in the bathroom was not working. The hair dryer was supposed to be mouted on the wall, but it turned out to be in the drawer, together with the mouting seat. I could understand why - it had to be taken out of the bathroom for power. The next day the manager provided us another room, which was a little bit smaller than the original one. Interestingly, there was not toilet paper. The sink of the shower compartment was somehow clogged, making the water going down very slowly. And the safe was locked even if I had not used it. To be honest, I was very disappointed with this hotel even though the manager was very friendly.
FR · couple · Sep 2026
AU · couple · Sep 2026
A good choice if you want to be near the historic centre of town.
Staff were generally pleasant and helpful. BBC World Service available on TV, remote battery was promptly replaced. There was enough room for 2 open suitcases. Bed quite firm. AC worked best with bathroom door closed. Relatively cheap laundry service but beware that cotton T shirts can shrink when tumble dried.
Shower recess was dirty and mouldy around the corners. Construction work on the pavements in the street and nearby areas made things difficult but this was clearly not the responsibility of the hotel.
280 Lebuh Victoria · George Town