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family · Jan 2025
Everything was broken, from toilet to faucet. Sheets were dirty. Laundry service was expensive and there were damange to our clothing. Breakfast was horrible. I wouldnt recommend it here
US · Solo travel · Aug 2024
Once I got the it was good
My connection was Paske. You had to go thru customs, immigration and TSA there and not at the final destination. Different. Room was clean. All it had in it was a fridge and TV(that did not work). I was told a storm went thru the country that provides the service and wiped it out. Bed was hard but OK. The shower is VERY different and took a bit to figure it out. They are remodeling the place and start at 7am. They do not change currency. Make sure you know the exchange rate. The hotel is down what I call a alley. At the main road lots of stores. Break buffet had Bev, bread, eggs, about 8 dishes of local, rice, fruit, salad. I had a shuttle service arranged to pick me up at the airport. They did NOT do it. They claim that Booking.com never confirmed for them to make the arrangement. I showed them Their response to Booking.com that said "They will arrange it and there will be no cost" I was not pleased. I had to pay the cost for the taxi. Most places from there do not take credit cards. But they like USD.
Jul 2024
I like the cleanliness and the breakfast food.
family_with_children · Feb 2023
2 Pools advertised both too dirty to swim in 1 was full of rubbish.
LA · NONE · Nov 2022
Fading Glory
A large hotel with ornate interior and large comfortable rooms. The location is good - within walking distance of both the Mekong downtown area and the Morning Market (Talat Sao) The swimming pool is dirty and looks like it has not been used for months. Staff - some helpful and others more interested in playing on their phones. A huge dining room which was empty on both mornings with a disappointing buffet breakfast and staff who reallycould not care less.
Khounbulom Road, Saylom village · Vientiane