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FR · solo_traveller · Oct 2026
Au top
Son calme et la serviabilité du personnel Son petit déjeuner au top
Il manquait la possibilité de se faire un thé ou un café dans la chambre
BE · couple · Oct 2026
US · couple · Oct 2026
The staff working at this hotel need more training, or they should be replaced, because they are driving customers away.
The property is nice
What I didn’t like was the poor service from the person at the reception desk. When I arrived and asked for some ice, they said no; after I insisted, they reluctantly handed me a cup with just four ice cubes and told me that was all I could have—I find that completely unacceptable. Furthermore, the next day at breakfast, as I was leaving, I took an orange to eat later. A staff member saw me and confronted my wife in a very rude manner, claiming it wasn’t allowed—though I never saw any sign stating that. While the hotel itself is quite lovely, they really need to provide better training for their staff. I cannot recommend this place. Thank you.
LT · solo_traveller · Oct 2026
BE · couple · Oct 2026
UITSTEKEND ONTBIJT MET VEEL KEUZE. HANDIGE BUS VOOR DE DEUR, TE GEBRUIKEN MET DE VAPORETTOKAART
Riviera San Nicolo' 50 · Venice-Lido