Villas Picalu Lodge

66 reviews

• D

  Denize

  BR · solo_traveller · Aug 2026

  8/10
• C

  Carey

  MX · solo_traveller · Feb 2026

  10/10

  Great Hist, Great Value, Great Location

  The neighborhood is very nice and ideally located close to everything, whether walking or renting a golf cart, everything is pretty close by.

• J

  Joseph

  CA · solo_traveller · Feb 2026

  7/10

  Our stay had several disappointments, including being moved to a different property without notice and dealing with a st

  We were relocated (without prior notice) to the Villas Picalu Studios and Suites due to a plumbing issue at the Villas Picalu Lodge, which was the property we originally booked. This review refers to the Studios. The Studios are well situated near the entrance to Puerto Aventuras, overlooking the golf course with an easy path leading to the village area. The location is peaceful and convenient. Once I discovered that we had been moved without notification, the staff responded professionally and communicated very well. They made every effort to ensure our stay was pleasant, even providing us with bicycles to use during our visit. The facilities are well maintained, and the shared spaces are clean and functional. The garden and pool area offer a private, relaxing atmosphere shared with the other guests in the 5 or so units at the site. Overall, the staff were exceptionally kind, responsive, and attentive, and they did their best to make our stay comfortable and enjoyable. The accommodation is a good value, especially compared to other units in the area, but a few simple changes and small investments could make the guest experience much better.

  We were not informed in advance that our accommodation had been changed. Instead, we were simply sent a new address before check-in, with no explanation about the switch until I pointed out that it differed from our original booking. This was frustrating, as we had chosen the other location specifically to be closer to our family staying nearby. Unfortunately, our unit had a strong cigarette odour. Although the staff promptly provided deodorizer spray and an ozone generator, the smell persisted throughout our three-night stay and left our clothes and bags with a lingering musty cigarette scent. The unit itself is functional but quite basic. The bed was uncomfortable, and the sheets, pillows, and towels were worn and thin. Drinking water is not provided, and the kitchenette is minimal—adequate for making coffee or a light breakfast but not equipped for preparing larger meals.

• S

  Simone

  IT · couple · Aug 2025

  7/10
• K

  Kris

  Jul 2025

  6/10

  Good Spot for Passing Thru

  Easy checkin and nice Owners Bed was comfortable Great location