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Guests liked
Guests mentioned
US · couple · Oct 2026
Overall, very nice.
The restaurant was good, nice servers and good service. Hotel staff was equally pleasant. Location was good as well.
There is a lack of towel bars in the bathroom, no where to hang your hand towel. Also the motion light in the bathroom is annoying because it is way too bright when you go in during the night.
US · family_with_children · Oct 2026
Everything
GB · family_with_children · Oct 2026
Nice location in the Adirondack region and a clean, comfortable facility.
Friendly staff and a clean facility.
Hardwood floors in the bedrooms made it less comfortable.
US · extended_group · Oct 2026
Very comfortable stay. Pool and jacuzzi were great after biking on the rail trail.
Should have a better setup for storing bikes. The hotel is near the rail trail and right on the lake - a great base for riding the rail trail. A secure room with the ability to charge an e-bike would be great. Staff was accommodating, but it would be better if this was an available amenity at the hotel rather than something the staff puts together in the moment.
US · extended_group · Oct 2026
It was disappointing.
The location was good. The rooms were nicely furnished.
We did NOT opt out of daily cleaning. As of 4pm the room had not been cleaned. Had to track someone down to empty garbage. Was not cleaned that day. Same for 230 next day. After complaining at desk, someone came to give us fresh towels and replenish coffee. This was true for both of the rooms I had. I should not have had to do that.
250 Lake Flower Ave · Saranac Lake