voco Seoul Myeongdong by IHG

127 reviews

• T

  Thao

  partner · Oct 2025

  8/10

  Great location, staff and hotel. My only criticism is that I booked for a king size bed and they gave me double beds saying they didn’t have any left. But when I booked it over a month ago, it was for a king. I looked on Expedia to see if I can book a king that same day and it was available.

• P

  Phuc

  partner · Oct 2025

  6/10

  Chose to stay here as it was in Myeondong and we have stayed at numerous IHG hotels in the past. Let’s start by saying the rooms are extremely small and the views were lacking. The lounge was decent and the breakfast downstairs was quite nice.

• A

  AOI

  Oct 2025

  10/10

  ベッドがとても気に入りました！よく眠れた。立地も最高で駅の出口からも近い。飲食店も多く、コンビニとカフェが１階にあるのも便利です。掃除も普通にキレイで、バスマットだけ無かったけれど大した問題ではないのでそのまま頼まずに２泊しました。日本語を話す人はほとんどいなさそうですが、英語はスタッフさん全員が話します。また利用します。

• S

  SETSUREN

  family · Sep 2025

  10/10

  チェックinの時間は過ぎてしまったが、快適でした。

• MY

  Man Ying

  Sep 2025

  4/10

  Poor communication between hotels.com & the hotel

  I booked a deluxe room with one king bed for 5 nights for a trip with my husband. However, when I arrived at the hotel around 9 PM, I was given a room with two single beds instead. The frontdesk staff informed me that my reservation was marked as a ‘random room’ and said there were no king bedrooms available until the 4th day of my stay. I reconfirmed my booking on Hotels.com and it clearly showed a king bedroom. I contacted Hotels.com customer service, who first suggested a room change or partial refund. When I asked for a king room, they told me the hotel would contact me directly, but it was already late, past 10 PM, and I hadn’t even had dinner yet. I went to the frontdesk directly but the hotel staff reiterated that they had already informed the agency no king bedrooms were available. I felt very helpless in this situation. I requested a partial refund through Hotels.com, but although my message was shown and read, I never received a response. I followed up again yesterday but still no reply. I want to note that the hotel staff were kind and I have stayed at this hotel four times before with no issues. However, the poor communication and lack of accountability from Hotels.com ruined this trip. I expected much better coordination and customer support.