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Volando Urai Spring Spa & Resort

8.8/10161 reviewsWulai

Luxurious Hot Spring Resort: Volando Urai Spring Spa & Resort offers a serene 5-star experience nestled amidst the picturesque lake and forests of Wulai Township. Indulge in separate hot spring pools and rejuvenating massages. Elegant Rooms with Scenic Views: Relax in well-appointed rooms featuring modern amenities like a flat-screen TV, DVD player, and scenic balconies overlooking the lake or mountains. Unwind in the en suite bathrooms with a bathtub and hot-water showers. Gastronomic Delights and Activities: Delight in fine dining at Volando Soyan, savoring dishes made with fresh seafood and seasonal vegetables. Explore local waterfalls, enjoy day trips, or simply unwind with a candlelight dinner. Experience luxury and tranquility at Volando Urai Spring Spa & Resort.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning

Policies & house rules

Check-in from 15:00 until 00:00
Check-out until 12:00
Free parking

Please note that the public bath is open from 10:00 until 23:00 and closed on Wednesday. Children under the age of 12 are not allowed to use some facilities in the spa center for safety reasons.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Available rooms

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161 reviews

Guests liked

Amazing food
Utmost care from staff
Beautiful experience

Guests mentioned

Lower value for money compared to competitors
Cleanliness could be improved

brigitte
FR · couple · Oct 2026
9/10
Bienveillance et service
La situation de l’hôtel est exceptionnelle Calme, sérénité et confort. L’hôtel commence à être vieillissant c’est dommage ! Des réparations devraient peut être être envisagées ? Les restaurants sont au top de la cuisine et du service impeccable Les soins au spa sont extraordinaires ainsi que le cours de yoga face a la rivière Propreté et gentillesse au rendez-vous
Rien en particulier. Pour un européen 2/3 jours suffisent …il y a quelques visites sympas faire et le village est minuscule
Thomas
NZ · couple · Sep 2026
8/10
Fantastic relaxation in a peaceful location. Would recommend.
Stunning views of the river, the rooms were clean and spacious, beds were super comfortable, beautiful fragrances in the rooms. Also high quality food served in both restaurants, in particular Soyan which is genuinely delivering world class cuisine, very impressive. The friendly staff were a real bonus, good level of English during the day. The location isvery close to Wulai old town. Hot spring spas in each room are a real luxury.
The air conditioning failed one night leading to a very poor nights sleep. The hotel did a great job compensating us and it was just one of those things. The restaurant service was quite poor, staff didn’t seem well trained, no drinks list offered, rushed service, plates being cleared before both parties had finished. Also having to select dinner and breakfast options the day before and choose a time was definitely not a luxury touch.
Hung I
TW · couple · Sep 2026
10/10
Suichen
TW · solo_traveller · Sep 2026
9/10
面溪的房間，景色宜人
房間有點老舊
Suichen
TW · solo_traveller · Sep 2026
8/10

Location

No.176,Sec. 5, Xinwu Rd · Wulai