VV Canteras Palm Beach "by henrypole home"

25 reviews

• A

  Anna

  GB · couple · Oct 2026

  10/10
• CP

  Chaves Piriz

  ES · couple · Aug 2026

  5/10

  Desatendido

  Me gustó la localización

  No me gustó que no funcionaba ninguno de los aires ni ventiladores en pleno agosto lo comunicamos nada más llegar un sábado y hasta el miércoles no resolvieron nuestro problema, después las instalaciones un poco en mal estado puertas empolladas en el baño por que se salía todo el agua de la ducha el grifo del lavabo echaba poca agua y el suelo tarima del alojamiento está rayado no lo siguiente el sofá incómodo y la TV vieja y lenta el tendedero de la ropa oxidado…. Y había mucho ruido en esta calle durante las primeras horas de la noches lo único bueno que tiene es la cercanía a la playa

• B

  Bogetti

  IT · solo_traveller · Aug 2026

  10/10
• O

  Oleksii

  UA · couple · Jun 2026

  6/10

  The apartment matched the description. The check-in process was insecure

  We really loved these apartments. The combination of price + quality, + location was excellent — everything was absolutely great. The apartment was comfortable, convenient, and fully met our expectations. The location in Las Palmas was perfect for relaxing, walking around, and exploring Gran Canaria. I can confidently recommend these apartments to other guests. We were very satisfied with our stay and will definitely come back again.

  The main negative point was that personal data is collected through an unclear third-party website, which felt unsafe to me. After paying for the stay through Booking.com, I expected the check-in process to be simple. Instead, I received an email saying that I had to complete an online check-in. Providing basic information such as my name, surname, and phone number would not have been a problem. However, I was required to enter sensitive personal data, including my passport number and other details, through a third-party website: https://app.icnea.net. This immediately raised serious concerns for me, especially because Booking.com itself warns users that personal data is confidential and should be handled carefully. Another unexpected issue was that I could not complete the online check-in without paying a €100 deposit. This is not a huge amount, but it should be clearly stated in the listing before booking and payment. I understand that automated check-in can be convenient and, in theory, should make the process easier. However, in this case, it felt unsafe, intrusive, and poorly explained. I have serious doubts about how well my personal and financial data is protected when it is collected through third-party services. I strongly recommend that the property management reviews this process. Sensitive personal data should be collected in accordance with the law, preferably in responsible person, not through external platforms where responsibility is unclear. My question is simple: if my data is leaked, if I start receiving scam calls, or if my card details are misused, who will take responsibility? I sincerely hope that my personal information will remain confidential and will not end up in the wrong hands. However, this check-in experience made me feel uncomfortable.

• J

  Jeremi

  ES · couple · Jun 2026

  10/10