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US · family_with_children · Oct 2026
Very nice view. Overpriced for the dated facilities, good but average service and kaiseki
View was beautiful. Facilities, room, kaiseki -- all were fine, but the issue is that for paying $1200 USD per night for a room (we booked the Maisonette room during Obon), I expected more (i.e., more modern facilities, cleaner room, better food).
Not as clean as we would have expected given the caliber of the hotel. There was a large bug that was on my father's bed on the first night. The kaiseki food was okay -- again, part of the issue is the sheer cost compared to the quality of the room, food, service and experience.
US · couple · Oct 2026
IT · family_with_children · Sep 2026
Wakamatsu itself is the experience when in Hakodate
DE · family_with_children · Aug 2026
Wir haben von einem so teuren Aufenthalt deutlich mehr erwartet an Moderne ,Sanierung und Komfort
Das Zimmer mit Meerblick ,es war zudem trotz Strassennähe sehr ruhig und das Schlafen war sehr bequem
Wir hatten den Eindruck ,dass es überall sehr nach Schimmel gerochen hat ,insbesondere aus den Klimaanlagen ,wir fanden zudem den Essenssaal sehr unbelebt und düster
US · couple · Aug 2026
The staff was friendly.
We were very surprised how dated the property was and how much we paid for such a dated property. The internet was spotty and slow. The carpets were stained. It's really a shame that the beach is not really usable.
1-2-27 Yunokawa-cho · Hakodate