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KW · family with young children · Jul 2025
Overall, west inn hotel, the kitchen staff and reception are excellent and I highly recommend it
The staff are very nice and very professional. They made the environment more likable and enjoyable. In terms of food, it was delicious! The reception staff are very helpful and great with their assistance especially Mr. Romario and Mr. Todo ( I think these were their names) Especially for Muslims there are halal options which I like
The location, and the construction of the road was really badly. And the rooms were a bit small than normal
GB · young couple · Jul 2025
Very good
GE · review category business travellers · Jul 2025
Exceptional
Personnel is on top level. The level of attention and politeness exceeded all standards. The comfort you receive from them, is rarely found even in 5+ star hotels.
Little but far from the city center but no problem if you have a car.
OM · family with young children · Jul 2025
Exceptional
PK · family with young children · Jul 2025
Kutaisi - Dip in the Pool
The location was out of city but calm and serene. The huge swimming pool and jacuzi facility really made our time special. Staff was really sweet. The breakfast team was the best. Reception team Mr.Luka and Mr.Romeo were helpful with the requests we made from the room. Swimming towels can be requested and provided in your room for no charge. Water was ordered by us and was provided for no extra charge. Bidet shower was available in the toilet which was awesome. Good Stay. Recommended.
Room Air Conditioning didnt work on one of the three nights I stayed. But this was a major fault becayae 3 floora lost A/C. They did manger to fix it in a couple of hours which is appreciated, but as I was traveling in the summer season so had a bit of hassle. Can have more options in breakfast and food menu.
Nikea street 19b · Kutaisi