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Westgate Palace Hotel / Universal / I-Drive

8.8/10296 reviewsOrlando

Rec Center Recreation Opportunities Take advantage of the outdoor pool and fitness center for a revitalizing stay. Enjoy fun times at the arcade/game room and stay connected with complimentary Wi-Fi access. The resort’s complimentary shuttle to nearby theme parks adds convenience to your itinerary. Deluxe Dining and Services Savor American cuisine at Drafts Sports Bar & Grill, complete with poolside views. Indulge in room service and cocktails at the poolside bar. Benefit from concierge services, room service, and a business center for a seamless stay. Luxurious Comforts and Nearby Attractions Relax in one of the 408 guestrooms featuring kitchen amenities and entertainment options. Discover the hotel's proximity to popular attractions like Pirate's Dinner Adventure and Ripley's Believe It or Not. Your upscale retreat awaits at Westgate Palace Hotel / Universal / I-Drive. Book now for an unforgettable Orlando getaway at Westgate Palace Hotel!

What this place offers

Elevator
Fitness facilities
ATM/banking
Golfing nearby
Bicycle rentals nearby
Breakfast available (surcharge)

Policies & house rules

Check-in from 16:00 until 23:00
Check-out until 10:00
Pets allowed
Free parking

• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • A car is not required for transportation to and from this property. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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296 reviews

Guests liked

Clean rooms / extremely clean
Friendly, helpful staff
Very convenient to Universal / great location
Shuttle to Universal and in-room washer/dryer
Quiet resort with pleasant atmosphere
Good for families / child friendly
Affordable / good value for many guests
Would stay again / positive overall experience

Guests mentioned

Some rooms small and dated (couch, dishes, caulking)
Plumbing issues: slow kitchen sink drains, weak water pressure
Amenities limited or unavailable (hot tub not hot, pool/hot tub hours, bar closed)
Hidden fees reported
Parking difficulties late at night
Housekeeping not available for stays under a week / communication gap
Isolated cleanliness incident (blood on linens)
Occasional major service failure (no room keys for 24+ hours)

Brady James
family · Oct 2025
8/10
Fantastic property would stay there again. The elevators, hallways, and room could use a bit of a refresh. Only three or four elevators were working in tower B. The hallway ceilings where the popcorn style drop ceiling tiles. The room was nice; the couch was dated with patches and sun in, the dishes were from the 80s, the caulking in the bathrooms could use a refresh, but the rooms were quite clean and that was refreshing. Despite these comments, we would stay there again – it was a pleasant and comfortable stay.
Yelitza
Oct 2025
8/10
Clean rooms, excellent staff, beautiful outdoor pool . Parking was a nightmare late at night but overall excellent!
Lee
family · Oct 2025
10/10
Nice room but water pressure was very weak and kitchen sink would not drain
Amanda
family · Oct 2025
8/10
Very child friendly. The staff was fine and it is very convenient to get to Universal!
Philip
family · Oct 2025
6/10
It was a decent stay. Rooms are crazy small. Had to get new l8nens ours had blood on it. Kitchen sank drains really slow. Hot tub was not hot at all.

Location

6145 Carrier Drive · Orlando