Willow Cottage

45 reviews

• E

  Ellie

  GB · couple · Aug 2026

  9/10

  Location wise, it doesn’t get much better than this!! Hosts were amazing! We had a little issue on arrival and sorted so promptly and so helpful. We really loved our stay.

  Road noise but you are so central so is to be expected. Some dusty areas but we booked so last minute this is also to be expected.

• J

  Jean

  NZ · couple · Jul 2026

  5/10

  Was convenient for where we wanted to stay in Westerham.

  Location to the village was good. Cottage was very spacious and comfortable, kitchen was well supplied with cooking utensils etc

  Expected it to be a bit noisy as the cottage was right on the main road but the front door was barely a metre from the road and the noise level from the road was quite excessive most of the time but as we were out most of the day it was not too much of an issue during that time of day. There was a pothole outside the front door which increased the noise level when the traffic hit the pothole.

• J

  Jamina

  GB · couple · Jul 2026

  1/10
• B

  BADR

  GB · solo_traveller · Mar 2026

  1/10

  No place like home....

  I booked this cotrage to meet clients in Kent. All my clients live locally. Westerham shops are independent and intresting.Full Refund Requested As set out in all related correspondence and echoed in multiple reviews on booking.com Wrong entry code at start of booking left us hanging resulting in our son going hungry. Owner suggested her mother in law restaraunt to eat and drink whilst she drove to us. We had no e.t.a from owner assumed as it was now time for us to break our fast we must eat and drink (non alcholic). As prior stated we never agreed a drink on a £170 pound food bill was compensation. The cottage.... Cooker knobs have no numbers (worn) making the hob and cooker dangerous to use. Old lime scaled hob kettle had to buy a new kettle due to hob and kettle of owner unsafe. Heating on a timer freezing at night. Single bed had nails sticking out. No brush no dustpan no hoover. Mould or damp areas behind sofa. No anti slip matt in the bath very slippy and dangerous. Stairs are half size steps no hand rails on right hand side very dangerous a hazard. Double camera monitor outside on either end of cottage found breach of privacy by owners. Not a five star accommadation not even a four or three or two or one... Pavement outside is short and heavy traffic 24/7 very noisy and dirty when a window is opened for air. Missing handels on cupboards Fittings are wrongly screwed for left handed only. No extra blankets one light duvet hair of previous users... No cleaning midway to refresh bedding or towels.. Old christmas decorations left in cupboards No wardrobes No washing machine or dishwasher No welcome pack or instructions about anything... Totally unsuitable for two week lets just not up to long stay due to poor service delivery £185 A day! We booked two weeks husband left with son after day four days early.... I had work booked so i had to stay on...

  Booking.com false star ratimg Booking .com staff making allegations against me. Owner showed no business sense in her interactions. Third party claiming she was the host never heard of her and data breach of my private contact details. Husband and son left early due to the many issues at the cottage Had to leave due to harassment from multiple parties. Owner lied throughout about everything. Turned a family holiday into a test of patience and stress. Had to buy hoovet brushes kettle blankets towels. Light switches loose All taps fitted back to front... Had to put our clothes in the airing cupboards no wardrobes or large drawers. Heater on a timer freezing at night. No slip mat in bath. No instructions on anything Cooker knobs had no numbers on them Owner and alleged host failed to apologise throughout.

• C

  Claire

  GB · family_with_children · Oct 2025

  8/10

  Great place for a short stay.

  Cozy cottage, close to shops bars and restaurants in Westerham.

  Very close to the main road with resultant traffic noise but it did quieten down at night.