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Guests liked
Jul 2025
Gambling/food/bar all great and convenient. Costomer service is top tier. Doeant get better.
Aug 2024
Bad laundry experience
partner · Aug 2023
Beautiful facility and rooms. Great dining and wonderful staff.
Jan 2023
They make you walk from the gate if you take a cab
It you don’t rent a car and take a taxi to drop you off at this hotel, their security are not allowed to let cabs inside. Expect to walk from the gate with your heavy luggages. The two of us had 6 LARGE luggages plus 2 carry on bags and it didn’t matter to them. The next day we went to the mall and came back with a lot of stuff and it was raining heavily. Still, it didn’t matter to them. We had to walk in heavy rain with our shopping bags because they won’t let a cab at least to drop us inside near the hotel. They did not treat us as valued customers in that regard. However we enjoyed the pool area and the New Year celebration.
Oct 2022
Not the best experience
We can half an hour early for check in and where made to wait till exact check in time by a rather unfriendly receptionist. We had to take our own luggage to the room. The pool (what we came for) was under construction and we were only informed apon arrival. The room service from the previous guest was still outside the room when we finally got to the room. When we came back from dinner the tray was still outside the door... Bed is uncomfortable, room was small for the price. This was a let down!
Western Bypass · Windhoek