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Guests liked
GB · extended_group · Sep 2026
Comfortable and quiet
GB · extended_group · Sep 2026
Comfortable and quiet
GB · extended_group · Jul 2025
GB · review category business travellers · Jun 2025
The electricity went off while we were there major issues contacting the owner eventually got through they came topped u
Quiet cul-de-sac
Very basic house smelt of cooking - not the best interior certainly not up to the standard you would expect of a property of this price
GB · group · Dec 2024
Don’t bother unless you’re desperate for a location near the M5 junction.
The ratings on this site for this property are highly contentious.
The ratings on this site for this property are highly contentious. During our visit, we discovered a number of issues with the property (broken toilet flush, mattresses that were unusable) and alerted the property owners to no avail. They sent a plumber who agreed the flush needed fixing (the owners had installed a bizarre roundabout to flush the toilet that was temperamental at best). What was WORSE is as a consequence of this inadequate toilet situation, there was constant leakage to the floor below. We alerted this fact to the property owner at the first instance and nothing came about. Subsequently, the water leak into the kitchen below grew and grew to the point fungal matter (LITERALLY mushrooms sprouting from the wall) grew from toilet water. The owners, despite supplying TV and internet, have not applied for a TV licence: during our stay there were TWO letters threatening (as they usually do) of an enforcement visit. But the WORST thing of this entire trip was their bizarre negligence to admit to us that THE ELECTRICITY AND GAS ARE ON A METER AND SHUT DOWN WITHOUT WARNING. On this fateful Sunday morning at 9am the electricity and gas switched off in the middle of winter. We established that: 1. The neighbours were fine 2. There was no issue with supply speaking to the electricity company But where were the property owners? Ah, dear reader: the WhatsApp business number they supplied showed their business hours to be closed ON WEEKENDS. We tried multiple times to call them to no avail (giff gaff voice mail). We even tried messaging them on the booking.com app which a random response came several hours later. In the end, with food in the fridge and freezer, and a house getting colder and colder, we phoned customer services of booking.com. They too could not reach the owners. Having been rattled by booking.com I assume they messaged us to say ‘oh, we have poor mobile service in the area’ - but NOTHING on what they wished to do.
65 Saint Christopher Close · West Bromwich