Zanzibar House

50 reviews

• A

  aileen

  Oct 2024

  10/10

  I am a solo female traveller. Zanzibar House is an excellent property in so many ways. The staff are friendly and helpful. The grounds are a delight to be in, with lots of comfortable places to sit and read or contemplate the beauty of the area. I did not use the pool and I am sure it would be lovely. At night time I had an evening meal which was tasty and they accommodated my dietary requirements very well. I am gluten intolerant. I recommend this hotel if you like quiet and beauty filled places

• VT

  Verified traveler

  friends · Mar 2021

  6/10

  Unfortunately our experience was not as nice as we had hoped. As two women in their 20s and 30s we felt that we were at times treated as children. We were informed by a male staff member that we were “not allowed” to eat breakfast at the table overlooking the ocean, even though the owner specifically informed us of this option the day prior (likely because he did not want to walk the extra distance.) Our ‘Garden View’ room was a view of the parked vehicles in front of the hotel. The room also lacked any storage space or shelves for suitcases and belongings, leaving our 4 bags blocking the door due to lack of any space. Breakfast had no fresh coffee, only instant, and ended abruptly—when I returned on the hour to refill my tea, I was told breakfast ended and the female staff would not bring back the tea kettle for hot water. I informed the owner I was gluten free on arrival, but no arrangements were made. This meant my breakfast options were limited to a fruit cup and eggs. Sauna/hammam must be requested in advance, as we were told it was “off”. The staff did not offer to turn on when we asked about it. In conclusion, beautiful hotel but not a beautiful experience.

• VT

  Verified traveler

  Mar 2020

  8/10

  Smukt sted - mindre behagelig stemning

  Lille hotel, der ligger utrolig smukt ned til vidunderlig strand. Dejlig udsigt fra balkon med udsigt over havet. Hotelophold indbefatter halvpension med fire retter mad, som er dejlig, men det bliver hurtigt alt for voldsomt. Man savner selv at kunne vælge a la carte. Personalet er venligt. Men værtsparret har desværre en ret utiltalende måde at behandle ansatte på, og der bliver ind imellem talt grimt og råbt højt af personalet, hvilket trækker gevaldigt ned på stemningen.

• M

  MA

  Feb 2020

  2/10

  This is the worst hotel experience we have had after travelling for many years across many continents. The management is poor. The owner could often be overheard berating and yelling at his staff in front of hotel guests. When issues such as a broken pool filter, slow wifi, or power outages came up, his response was to shrug and say, “This is Africa, what can you expect?” The menu at the hotel restaurant is a set menu consisting of seafood and meat dishes. As vegetarians, we found it difficult to eat here and ended up going to a hotel down the beach (Mandhari Villa - highly recommend) for dinners. We booked a “garden view” room and it was up a set up steep stairs on top of the guard house at the entrance to the hotel, completely separated from the main hotel building. Our privacy was not maintained and we had a knock on our door from housekeeping at 9pm despite not calling them for anything. There are multiple cats on the property that seem to be pets of the owners, and they wander through the lobby/restaurant/pool area at all times. The towels were not changed daily despite us having to pay an extra surcharge for a second person. This led us to wonder what the extra charge was going towards. The restaurant and pool staff however are very nice and attentive. They are working under poor management conditions and still keep a smile on their faces. All in all we would absolutely never recommend this hotel to any family or friends.

• A

  Ahmed

  Jul 2019

  10/10

  Hidden gem on lovely Matemwe beach

  A piece of paradise!! Everything was great, from the food to the service to the facilities to the beach. We loved it and will definitely go back!