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US · family_with_children · Aug 2026
We had a marvelous family vacation at the resort - it was relaxing, enjoyable, and comfortable.
The service was absolutely excellent. Our food was delicious, the adult pool and bar was so much fun. The beds were comfortable and the shower was great. Although older, the rooms were well maintained and clean.
One small piece of feedback - the fridge did not keep our waters very cold.
Family · Jul 2026
A Peaceful, Authentic Alternative to Cancun
We really enjoyed our stay at Meliá Cozumel. Compared with Cancun, Cozumel felt much less crowded and commercialized. It didn’t have that Disneyland-like atmosphere. The resort was peaceful, the location was beautiful, and the service was outstanding. Every staff member we encountered was warm, friendly, and helpful. We would definitely stay here again.
SAN ANTONIO, TEXAS · NONE · Jul 2026
Beautiful hotel, disappointed in the beach
Don’t be fooled, the beach doesn’t look like the pictures. It was very dirty for the Mangrove area at the end of the island. The tide was just not in our favor this week. But we had access to the hotel beach next door, which was beautiful. The service is exceptional and a special shout out to Ana at the Mosaico Buffet, Diego, the pool concierge, and the entire staff at the Fish House. I hope the all keep their jobs after the renovation and when the new management comes in.
Couples · Jul 2026
Amazing service and atmosphere!
Amazing atmosphere, very excellent service, all around we loved our stay! The Elixir coffee shop being open and having ice cream and coffee available at all times was a huge benefit.
US · family_with_children · Jul 2026
Carretera Costera Norte KM 5.8 · Cozumel