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Aloft Tulum

9/10110 reviewsTulum

Luxury Accommodations and Relaxation: Indulge in massages and facials, unwind by the outdoor swimming pools, or keep fit in the 24-hour fitness center. Dining and Entertainment: Enjoy a culinary experience at the W XYZ Restaurant, sip on drinks from the poolside bar, or grab snacks at the coffee shop/cafe. Business and Events: Benefit from amenities like complimentary wired internet access, a 24-hour business center, and event spaces suitable for conferences and meetings. Ready to experience luxury and convenience at Aloft Tulum? Book your stay now and immerse yourself in the beauty of Tulum's surroundings.

What this place offers

  • Elevator
  • Gift shops or newsstand
  • Conference space
  • Snorkeling nearby
  • Breakfast available (surcharge)
  • Television in common areas

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Pets allowed
  • Paid parking

• Children stay free when occupying the parent or guardian's room, using existing bedding. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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110 reviews

Guests liked

  • Great staff
  • Excellent laundry facility
  • Awesome rooftop

Guests mentioned

  • Slow check-in
  • Limited lunch and room service options
  • Crowded pools
  • Poor cocktail quality

  • Daniel

    Sep 2025

    8/10

    Laundry facility excellent. Breakfast ok, coffee needs to be better. Staff great. Rooftop awesome.

  • Verified traveler

    Sep 2025

    4/10

    Good dinners but lacking overall

    Checkin was slow. Dinner was great quality but few lunch options and pitifully few room service options. Room service also took 60 to 90 minutes. Pools are numerous but most were a bit crowded. Cocktails were generally not good, though some mocktails were tasty. Checkin and checkout were slow. Not an abundance of amenities or activities during the day

  • Laura-Ann

    Jun 2025

    10/10

    Great stay!!

    We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM.

  • BETSY

    May 2025

    10/10

    Good customer service

  • Sahiba

    May 2025

    10/10

    Safe and clean. Close to the city center and beach road. Would stay here again

Location

Av. Coba Manzana 05 Lote 01 · Tulum