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Alpine Lodge

8/1014 reviewsHakuba

Indoor Swimming Pools Unwind in one of the 4 indoor swimming pools after a day on the slopes. Complimentary Amenities Benefit from complimentary wireless internet, ski storage, and a television in a common area. Convenient Shuttle Service Enjoy easy access to the slopes with the complimentary ski shuttle. With a stay at Alpine Lodge in Hakuba, experience convenience and comfort steps away from Hakuba Valley Ski Area. Book now for an unforgettable stay.

What this place offers

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ski storage
  • Television in common areas
  • Smoke-free property
  • Snowboarding nearby

Policies & house rules

  • Check-in from 16:00 until 02:00
  • Check-out until 10:00
  • No pets
  • Free parking

• Hot springs access available from 10:00 AM to 10:00 PM. • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. A deposit may be required at the property.

Available rooms

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14 reviews

Guests liked

  • Great location
  • Friendly staff

Guests mentioned

  • Cleanliness issues
  • Poor room quality
  • Lack of value for money

  • Terra

    partner · Apr 2025

    2/10

    I booked what was falsely advertised as a 5-bed, 1-bath family suite but was given a much smaller 2-bed room. To make things worse, the bathroom door was locked from the inside and completely unusable for our entire stay. I notified the manager, Shane immediately, and while he promised to fix it that day, it was never addressed. We had no access to a toilet, sink, or shower—something essential, especially during a snowboarding trip. When I brought it up again, he apologized but said he was too busy. On top of all that, the room was freezing at night he said they have floor heating, which barely works. I expected much more for $294 a night and would have appreciated even a partial refund. Very disappointing experience.

  • Hendrik

    Mar 2025

    10/10

    Shane and team made it a very pleasant experience, great accomodation

  • Ryan

    friends · Feb 2025

    10/10

    Great location and super friendly host.

  • Darren

    family · Jan 2025

    4/10

    Theer was only 1 person running Alpine Lodge for 30 guests, so room was not ready for check-in until 6.30pm, and the host was unreliable for promised pick-up and drop offs, so we had to pay for taxi's both ways. Property generally old and run down, and needs some significant maintenance, cleaning and clearing of clutter.

  • Kahli

    partner · Jan 2025

    8/10

    Shayne really made this accommodation worth the visit. He’s very hospitable, knowledgeable and all round a great host. I think his breakfasts every morning were the extra mile and really great way to start a day out in the snow. Some work to be done to the place but I think the positives outweighed these details.

Location

4972-2 Oaza happo · Hakuba