APARTMENT 20
Central Location Located in the heart of Florence's Santa Maria Novella district, APARTMENT 20 offers easy access to major attractions such as Santa Maria Novella, Fortezza da Basso, and Strozzi Palace, all within a few kilometers. Modern Amenities Enjoy the convenience of free WiFi, a washing machine, and a flat-screen TV in every unit. The fully equipped kitchenette and private bathroom provide all the comforts of home, making your stay in Florence relaxing and enjoyable. Comfort and Convenience With the option of family rooms and allergy-free units, APARTMENT 20 caters to the diverse needs of its guests. Explore nearby landmarks like Piazza del Duomo di Firenze and Piazza della Signoria, just a short distance away. Experience the best of Florence at APARTMENT 20 - book your stay now for an unforgettable Italian getaway!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
Policies & house rules
- Check-in from 15:00 until 21:00
- Check-out until 10:30
- Pets allowed
- No parking
Available rooms
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60 reviews
Guests liked
Guests mentioned
IT · solo_traveller · Sep 2026
Difficoltà nel parlare con i responsabili. Durante la notte il condizionatore ha iniziato a perdere acqua, pur avendolo segnalato non abbiamo ricevuto risposta.
AT · family_with_children · Aug 2026
Recomendable
The appartment ist very pleasant easy to reach by public transportation and fortunately a little bit out of the tourist crowd. Gut equipped for a short stay.
BG · solo_traveller · Jul 2026
The location was very good, around a 10–15 minute walk from the city center. The neighbourhood was quiet, with a supermarket nearby and a couple of nice coffee shops within walking distance. The kitchen was a good size and had the necessary utensils for cooking.
There were several areas where the stay could be improved. The host mentioned that clean filtered water would be provided daily, but this did not happen during my stay. The kitchen was also stocked with leftover food from previous guests, including multiple packs of pasta with different expiration dates, which did not feel ideal. Although the wardrobe looks like a stylish design feature in the photos, in reality it is quite old and worn. The doors do not close properly, and it was filled with various items left by the host, such as old books, board games, and blankets, leaving limited practical storage space. Communication with the host was disappointing. When I tried to contact them through WhatsApp using the provided phone number, I was told that they only communicate through Booking.com. However, when I needed assistance during the stay, my messages received no response. The only communication I received from the host was regarding payment of the city tax to a provided account, which was unclear to me. As stated in the booking, the bathroom and toilet are shared between two rooms. However, there were only some towels left hanging there, which made it unclear whether they had been used before. The shower area also contained several half-used shampoo bottles left by previous guests and was quite narrow, making it a bit difficult to use comfortably. On the second day, the toilet paper ran out. I contacted the host but received no reply or solution for the rest of my stay, despite other guests also being present at the property.
IT · couple · Jul 2026
IT · solo_traveller · Jun 2026
Location
Via Giuseppe Saverio Mercadante 20 Piano terra · Florence