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Sep 2025
We were not woken up to see the Aurora. The alarm system could be more affective. Staff is very friendly and accommodating.
partner · Sep 2025
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family · Sep 2025
Stay here, you won't regret it. The hospitality and friendliness of everyone on site is 5 stars. We will be back!
family · Sep 2025
We went for a 3 night stay in late August - early September. I really loved the glass ceiling design of the igloos but the floor was really dusty and dirty, it feels like housekeeping never really vacuum the floor. Service wise was great, the staff were polite and all but i have to ding them for forgetting to change my return shuttle to the airport. I told front desk the morning before my checkout day that I would like the shuttle to pick me up one hour later. At the end of the day i checked back in with front desk again just to make sure they relayed my wishes, but realized that my shuttle pick up timing was not changed and it was too late already to change it. I must give them extra points though for the special service rendered to me for sending a buggy to pick me and my wife up from the igloo on check out day because it was raining and we did not want to walk all the way back to front desk in the rain and through all the mud. Really appreciate the ride, thank you for an unforgettable experience!
Dec 2024
Extraordinary experience!
It was great experience even though it was too cloudy so we didn’t see start sky or aurora lights. Stunning view of mountains and forest. Extraordinary architect style. They are like planet or spaceship! My son likes it immediately! The food in the restaurant was good. There are lots of activities to offer too! A few things for improvement: 1) the heater was too loud; 2) the sanitary countertop could be bigger; 3) the hair dryer could be nicer
2640 Himalaya Rd · Fairbanks