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Casa Serena

9.7/1016 reviewsCancún

Luxurious Holiday Home in the Heart of Cancún Outdoor Pool and Scenic Garden Views Experience the ultimate relaxation at Casa Serena with its inviting outdoor swimming pool and lush garden surroundings. Enjoy the picturesque garden and city views while unwinding in this tranquil oasis. Convenient Amenities and Services Indulge in the convenience of free WiFi, free private parking, and airport transfers during your stay. Need to explore the area? Take advantage of the car rental service available on the property for your convenience. Spacious and Well-Equipped Accommodation Featuring 3 bedrooms, a fully equipped kitchen, and 3 bathrooms, this air-conditioned holiday home offers comfort and functionality. With added privacy from a private entrance, Casa Serena is your ideal home away from home. Book your stay at Casa Serena now for a memorable and relaxing getaway in Cancún!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 21:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Available rooms

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16 reviews

Guests liked

  • Large apartment
  • Many rooms

Guests mentioned

  • No television in main living room
  • Washing machine not working
  • Too many stairs
  • Laura

    IT · solo_traveller · Aug 2026

    5/10

    Margherita ci accolto con grande gentilezza e disponibilità. Ampi spazi.

    Scarsa pulizia. Appena arrivati non c era acqua e abbiamo aspettato due ore l idraulico facendoci saltare l intera serata. La doccia all ultimo piano aveva il soffione rotto. La posizione richiede per forza l uso di taxi sia per il mare che per i locali serali.

  • Henk

    NL · family_with_children · Aug 2026

    9/10

    Prima huis met een mooi zwembad.

    Prima huis met een mooi zwembad.

    Er was voldoende servies op frisdrank glazen na.

  • Tatiane Lumi

    BR · family_with_children · May 2026

    9/10
  • MX · family_with_children · Apr 2026

    8/10
  • Beatrix

    BE · solo_traveller · Mar 2026

    1/10

    A few days before arrival, the host asked me to pay half of the price via PayPal. I should have cancelled the reservation at that point, but they contacted me on WhatsApp and were very nice and understanding, saying that, exceptionally, I could pay the full amount in cash upon arrival. On the morning of my arrival, I received an email from Booking stating that the reservation had been cancelled at the host’s request. When I contacted them via WhatsApp, they claimed my account had probably been hacked, as they had received several similar messages. They assured me the reservation was still valid and that I could come and pay in cash. They also sent me photos of a property called “Seraia Luxury Apartments” (not “Serena”). I had other reservations on Booking at the same time, and nothing unusual happened with them, so my account had definitely not been hacked. I decided to book a hotel instead and informed the host that I did not feel comfortable proceeding outside of Booking’s platform. In my opinion, this place and its pricing are a scam.

    A few days before arrival, the host asked me to pay half of the price via PayPal. I should have cancelled the reservation at that point, but they contacted me on WhatsApp and were very nice and understanding, saying that, exceptionally, I could pay the full amount in cash upon arrival. On the morning of my arrival, I received an email from Booking stating that the reservation had been cancelled at the host’s request. When I contacted them via WhatsApp, they claimed my account had probably been hacked, as they had received several similar messages. They assured me the reservation was still valid and that I could come and pay in cash. They also sent me photos of a property called “Seraia Luxury Apartments” (not “Serena”). I had other reservations on Booking at the same time, and nothing unusual happened with them, so my account had definitely not been hacked. I decided to book a hotel instead and informed the host that I did not feel comfortable proceeding outside of Booking’s platform. In my opinion, this place and its pricing are a scam.

Location

48 Avenida Copán casa 8 · Cancún