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CZ · review category business travellers · Jun 2025
Exceptional
CZ · review category business travellers · Jun 2025
Just what we were looking for!
FR · family with young children · Apr 2025
Superb
LT · review category business travellers · Oct 2024
Superb
very clean house. Location is very harmony and quet. see you next time
GB · family with young children · Oct 2024
Excellent cottage, well worth staying, at a reasonable price.
The quality of the accommodation was first rate, with good facilities and decor. The location was quiet and peaceful, and within reach of nearby facilities in Bungay and Norwich. Information about local attractions was helpful.
I booked through Booking .com. Communicating through Booking.com -> Sykes -> Owners was difficult. A couple of times I needed to get through to make enquiries, and finally once to make a safety report, and all I get is a fobbing-off message to "use the app", but when I try to do that using the information in the booking confirmation via either Booking.com or Sykes apps, my booking was not listed and there was no easy way to contact anyone. I eventually had to look up Sykes separately and phone their booking line to get their attention. I still do not know if my report of a safety concern has got through to either Sykes, or Booking.com, or to the actual owner or cleaners who may be able to do something about it. I tried. This is typical of modern customer service, reduced to the big black hole of technology with no easy way to talk to, or even send an email to, a human being.
Cherry Tree Cottage Bussey Bridge Bergh · Norwich