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Chiibal

8.4/1068 reviewsTulum

Luxurious Oasis in Tulum Chic Accommodations: Experience comfort and style in our guest house equipped with modern amenities including air conditioning, coffee machines, and free WiFi. Relaxation and Convenience: Unwind by the outdoor swimming pool or take a short walk to South Tulum Beach. Enjoy the convenience of private parking, a 24-hour front desk, and currency exchange services. Prime Location: Explore nearby attractions such as Tulum Archeological Site and Parque Nacional Tulum. With a paid airport shuttle service, your travel to and from Cozumel International Airport is made seamless. Book your stay at Chiibal now for an unforgettable experience in Tulum!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 13:00
  • Children welcome
  • Paid parking

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Available rooms

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68 reviews

Guests liked

  • Friendly staff
  • Good location
  • Budget-friendly option

Guests mentioned

  • Cleanliness issues
  • Some noise from the road

  • Britt

    NL · couple · Mar 2026

    1/10

    Do not book this place — it is a complete tourist trap.

    Leaving

    Do not book this place — it is a complete tourist trap. When we arrived, the reception was unmanned. We had to contact someone via WhatsApp, and instead of being welcomed, we were threatened. They told us we would not receive the key to our room unless we paid for the transfer again — even though we had already paid for it in full. Once we finally gained access to the property, things only got worse. The resort looked completely abandoned and nothing like the photos online. It was in terrible condition and honestly quite shocking to see. Our room was filthy. Nothing had been cleaned. There was dirt everywhere, visible mold, and an overall feeling of neglect. It was a complete mess. The swimming pool looked like it had turned into a garbage dump rather than a place to relax. There was never any staff available to speak to or to file a complaint with. We felt completely abandoned. When we decided to leave early because the situation was unbearable, we were told we would not receive any refund. We essentially lost our money. It was a horrible experience that ruined our vacation — and the worst part is that they simply do not seem to care.

  • Vittoria

    IT · couple · Jan 2026

    6/10

    Tutto ok nulla di eccezionale

    Posizione ottimale

    Difficile da trovare l’entrata e un po’ lasciato andare

  • Gilberto

    BR · couple · Jan 2026

    7/10

    Na rua principal

    Banheiro sem box (cortina) - ok

  • Vitor

    PT · solo_traveller · Jan 2026

    7/10

    Localização e tamanho do quarto.

    O chuveiro com pouca pressão.

  • Lior

    IL · couple · Jan 2026

    10/10

Location

km 6.5 Carretera Tulum-Boca Paila · Tulum