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citizenM Chicago Downtown

8.9/105452 reviewsChicago

Modern Amenities citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience. Vibrant Social Spaces Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city. Prime Location Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk

Policies & house rules

Check-in from 14:00
Check-out until 11:00
Children welcome
No parking

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. Breakfast is available from 6am to 11am at $18.95 plus taxes. Late check-out fee from 2pm is $69 plus taxes. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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5452 reviews

Guests liked

Friendly staff
Great location
High-quality breakfast
Comfortable rooms

Guests mentioned

Cleanliness issues in lobby
Small room sizes

Quintell
US · couple · Oct 2026
10/10
I have recommended this hotel to others that have shown interest in visiting Chicago, and I plan to book here again for
The common areas throughout the hotel was immaculate, room included. Also the location is very convenient, only a 5-20 minute walk to all downtown attractions.
There was nothing I didn’t like about this hotel.
Gary
CH · couple · Oct 2026
3/10
Very expensive for what is a basic hotel with small rooms
Great location
Tiny rooms, limited facilities, poor breakfast
Marianne
US · solo_traveller · Oct 2026
10/10
The perfect spot for a quick break in downtown Chicago.
The location and the vibe could not be beaten
Not one thing.
Robyn
CA · couple · Oct 2026
8/10
This hotel has a great location and staff. Tiny rooms and stiff bed but otherwise good!
The location was amazing! The staff were super friendly.
The bed was awful
Andrzej
PL · couple · Oct 2026
9/10
Miłe zaskoczenie.
Świetna lokalizacja; bardzo przyjazna i miła obsługa; bardzo dobre śniadania; nowoczesny wystrój hotelu i pokoi.
Pokój był bardzo mały, ale kto przyjeżdża żeby siedzieć w pokoju? ;)

Location

80 East Wacker Place · Chicago

What's nearby

Chicago RiverwalkDistrict · 0.1 km
Magnificent Mile (North Michigan Avenue)Shopping · 0.3 km
875 North Michigan Avenue (John Hancock Center / 360 Chicago)Landmark · 0.7 km
Millennium Park / Cloud Gate (The Bean)Landmark · 0.9 km
Art Institute of ChicagoMuseum · 1 km
Chicago Union StationTrain station · 1 km
Willis Tower (formerly Sears Tower)Landmark · 2 km
Navy PierEntertainment · 3 km
Shedd AquariumMuseum · 3 km
O'Hare International Airport (ORD)Airport · 27 km