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Eterna Tulum

8.8/10141 reviewsTulum

Luxurious Accommodation with Pool and Free Parking Exquisite Dining Experience Indulge in a variety of culinary delights at our on-site restaurant, offering buffet, continental, and American breakfast options. Convenient Location with Shuttle Service Located near Tulum's main attractions, enjoy easy access to the Tulum Archeological Site and the bus stations. Take advantage of our paid airport shuttle service for a hassle-free arrival and departure. Experience the ultimate blend of comfort and convenience at Eterna Tulum. Book now for an unforgettable stay!

What this place offers

Television in common areas
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)

Policies & house rules

Check-in from 15:00 until 00:00
Check-out until 12:00
Paid parking

Located in Tulum, 3.4 mi from Tulum Archaeological Site, Eterna Tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides room service, a concierge service and organizing tours for guests. At the hotel, the rooms include a wardrobe. At Eterna Tulum rooms include bed linen and towels. No breakfast Tulum Bus station is 0.9 mi from the accommodations, while Bus station Tulum Ruins is 2.9 mi from the property. The nearest airport is Cozumel International, 50 mi from Eterna Tulum, and the property offers a paid airport shuttle service. (NO RESTAURANT AT THE HOTEL)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Available rooms

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141 reviews

Guests liked

Convenient location
Good value for money

Guests mentioned

Basic service
Lack of amenities in the kitchen

Carlos Henrique
BR · extended_group · Mar 2026
8/10
Ótimo hotel, mas alguns probleminhas atrapalharam a estada.
O hotel é uma graça, de extremo bom gosto. Quarto amplo que possui até uma pequena cozinha e um sofá. Cama confortável e roupa de cama e banho limpas. Quarto extremamente limpo. Não fica perto da praia, mas está perto de vários restaurantes.
A ducha estava emperrada e direcionada para a porta do box, o que fazia com que o banheiro encharcava todo. A ducha era boa, mas não permitia regulagem. Faltou água por dois dias no quarto de nossos amigos no terceiro andar. O hotel é semi-presencial, ou seja, nem sempre tem alguém no hotel. Fizemos contato via telefone e ninguém respondeu. A água voltou, mas atrapalhava toda nossa programação. Uma hóspede que conseguiu reverter a falta de água, muito estranho.
Luis
CA · solo_traveller · Dec 2025
10/10
Robert
US · solo_traveller · Nov 2025
8/10
For $35 a night I can’t complain at all even with the staff being basic at best
Center of neighborhood. Very convenient to any restaurant, bar and grocery.
Nothing really. Staff were good and dismissive; very. Danna in particular.
FRANCK
FR · couple · Oct 2025
9/10
Bel établissement, un suivi serait necessaire
La qualité de l etablissement
Manque de matériel dans la cuisine, défaillance dans la filtration des piscines individuelles et piscine commune
Lina
FR · couple · Aug 2025
5/10

Location

Calle Cobá Manzana 44 Lote 001 La Veleta · Tulum