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Guests mentioned
DE · solo_traveller · Sep 2026
GB · solo_traveller · Sep 2026
Great location, helpful staff & easy parking
Central location. Helpful, courteous staff. Brilliant to be able to park next door for free.
Location Car Parking
GB · couple · Sep 2026
Perfectly adequate for a nights stay
Free parking deal
Cost of breakfast
GB · solo_traveller · Sep 2026
Pleasant stay
Large room, great location, free parking, good breakfast, nice bar
Staff were efficient but a bit abrupt, no niceties no robes or water in our room, mattress too soft. Cheap tea bags & toilet paper, no tissues
IE · solo_traveller · Sep 2026
Disappointing
The location is very good however signage for the hotel could be better, we rang reception and eventually found where we could park at the back of the hotel (as we had a blue badge). Beds were comfortable. Liked the idea of no bottled water as you could fill up kettle or bottles from water dispensers close to lifts. Restaurant and bar staff were lovely, however could pay a bit more attention to customers as nobody came back to ask was everything okay (we had to wave to one of the waiters) And my husband wanted dessert one evening but decided not to as we waited easily 25 minutes after finishing our main course and nobody came over.
The carpet in our room not only was filthy but was also puckered in the middle of the walking area and I felt was a trip hazard. House keeping staff were a joke, didn't wash any cups, left towels short and we had to ask reception 3 times for extra toilet roll (not something you like to ask for) Reception staff were hit and miss, some were helpful others not bothered, on checkout we weren't even asked did we enjoy our stay, very poor
Bond Street South · Bristol