Hotel Balmoral

20 reviews

• J

  J9635LEashleyk

  GB · Solo travel · May 2025

  10/10

  Brilliant stay highly recommended

  Just like to leave I review for this place as it was lovely and such a peaceful stay! Very quick response and very friendly staff go that extra mile for guests I would definitely recommend! I even got a thank you email for keeping the room tidy which I thought was very lovely. Very clean and such a comfortable bed! I was very impressed that they had prime also as I got to watch my series :-)

• L

  lauras0129

  Friends getaway · Dec 2024

  2/10

  Avoid at all costs

  Avoid. Not near to anything. Hotel is locked until 3pm so we were left in the cold and rain. When we were let in and wanted to check in, the reception girl was too busy talking on her phone!!. Eventually got our key and got into small, but clean room. Awful old window that was drafty and not secure. Nowhere to hang coat. No complementary water as stated. Then went downstairs to wait for taxi to go to quayside and the receptionist was letting lots of very dodgy looking men in with hoods up and made me and my friend very uncomfortable. They obviously didn't work there as didn't know code to get in. Once in, looking through drawers to store cupboard. When we arrived back few hours later, they were all in reception with lots of crates of alcohol. All very strange and not at all welcoming or comfortable. Avoid at all costs.

• B

  bv562015

  GB · Family · May 2024

  8/10

  Pleasant stay

  Pleasant enough stay for 1 night with smooth booking process through booking.com. Close enough to West End restaurant belt and a short taxi drive frm Central train station. All rooms acessible with ramp for wheelchars to lift to all floors. Hotel was very clean and staff were accomodating and friendly. Had trouble getting hot water through bath tap so had to fill bath with shower. If we had contacted reception they would have explained the operation of the taps to us. The key was to ask about it. I suggested to them to have the information about the taps in each bathroom to make things easier for guests. Hotel has it's own Indian restaurant on site so food is readily available. God value at £35. Would recomend to others and stay again.

• T

  tracyjV3263RB

  Friends getaway · May 2024

  10/10

  Hotel balmoral stay

  Lovely clean hotel hospitable friendly welcoming staff . Rooms are very clean and comfortable would definatly recomend Close to all attractions all in walkable distance close to leazes park , football ground only 10 min walk, walkt to town 20 mins

• 7

  790phineasp

  Couples · Apr 2024

  2/10

  Hotel Balmoral - Give it a miss

  Mediocre rooms, terrible service, management just don't care. Poor soundproofing - could hear someone having noisy sex at 2am and ruffians arguing in the corridor at 1am Music and noise from the restaurant below until midnight. Road noise til gone midnight Rooms poorly equipped, not even soap in the bathroom - not that it mattered as the tichy little basin was too small to wash in. Uncomfortable bed and pillows - 'King size' bed was infact 2 single beds pushed together, my feet were hanging out of the end of the bed (I'm 6'5") Pretty rough area. All in all a not very nice experience, glad it was only one night. Would not recommend