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Kai Tulum

9/10269 reviewsTulum

Modern Comfort in Tulum Luxurious Rooms: Experience comfort in our guest rooms with a private bathroom, some featuring terraces and sea views. Stay cool with air conditioning in all rooms. Convenient Location: Situated just 1.1 km from Tulum Archeological Site, our hotel offers easy access to nearby attractions like Parque Nacional Tulum and Cesiak. Pet-Friendly and Connected: Enjoy free WiFi throughout the property and bring your furry friends along to this pet-friendly accommodation. Book your stay at Kai Tulum now for a relaxing and enjoyable experience in Tulum!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:30
  • Children welcome
  • Free parking

Dear Guests: We are located in El Jaguar Park. Entrance to El Jaguar Park in Tulum has restrictions to help preserve the biodiversity and unique ecosystem of the area. These measures help protect the local species, flora and beaches. - To enter the Jaguar National Park, you must pay a bracelet that costs $121.00 MXN per day; otherwise, you will not be allowed access to the park. This price is established by the Mexican authorities and is external to the hotel. - PET is not allowed. - Cigaret packs are not allowed. - Alcoholic beverages are not allowed. Thank you for your understanding and support in the conservation of our natural heritage! A deposit may be required at the property.

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269 reviews

Guests liked

  • Clean rooms
  • Great beach access
  • Helpful staff

Guests mentioned

  • Cockroaches in room
  • Inconsistent service
  • Poor breakfast quality

  • María

    CO · family_with_children · Oct 2026

    10/10

    Averigua si las playas están disponibles

    El desayuno y en general el restaurante tenía buena sazón, nos quedamos con deseo de comer pescado ya que no tenīa pero era muy costoso

    La gran desiluciøn fué la playa, llena de zargazo, imposible entrar al mar, Gran frustración

  • Miriam

    MX · couple · Sep 2026

    7/10

    Great location, poor customer service

    The location is amazing

    They should advertise that the electricity and AC are only available at certain times of the day. Also the hotel was empty, we asked to check out one hour later and they said no because the room was taken... There were only a couple of other guests

  • Mathias

    DE · solo_traveller · Sep 2026

    6/10

    Sehr nettes Resort

    Dass die Klimaanlage tagsüber abgeschaltet wird und nachts der Strom

  • Cristina

    ES · family_with_children · Aug 2026

    10/10

  • Pau

    ES · family_with_children · Aug 2026

    10/10

    Relax i natura.

    Situació ideal, en ple parc, i a la platja. A més, era temporada baixa i teníem tot l'hotel per nosaltres sols.

    L'únic problema va ser que la platja i el mar estaven plens de sargasso i no ens vam poder banyar a la platja. Però això no és culpa de l'hotel.

Location

Carretera Tulum-Boca Paila Km 0.5 · Tulum