Knott Inn

5 reviews

• G

  Guillermo

  MX · solo_traveller · Sep 2025

  10/10

  Wonderful

  Everything

  Have jacuzzi

• VT

  Verified traveler

  May 2025

  2/10

  Negative Star Review

  Save yourself the headache and do not book this property through hotels.com. I booked this property for a family of 5 for Memorial weekend. One of the most busiest weekends in Ruidoso. This property was booked in advance because we knew there was limited amounts of properties available. Our check in date was Friday and checkout date Monday. I booked this property through Hotels.com and arrived on the property Friday. We unpacked all our belongings for the long weekend and stocked up on groceries for our 4 day stay. We had an early baseball game Saturday, had lunch at the property and showered to get ready for our day to discover things to do with our 3 kids for the day. As we were leaving the property another family arrived stating that they booked the same property and were checking in. It turns out the property is listed on multiple sites and Hotels.com did not communicate our booking with the property managers and double booked the property. Our family was forced to vacate the property immediately. After explaining our situation with customer service and the property manager they refused to accept our receipt and booked confirmation. We let the property manager know we will need time to pack all our belongings, groceries and sort out the housing issue for the rest of the weekend. The property manager arrived threatened to call the police when they actively saw us packing our belongings. With no where to stay it took 2+hrs for Hotels.com to find us a place to stay.

• N

  Nadine

  US · review category business travellers · Apr 2025

  7/10

  This was our 2nd time staying and we enjoy the location. This time a not as clean as before.

  Convivence to everything. Sleeping accommodates several people

  Kitchen equipment needs updated. Not enough larger pans and some are damaged food sticks. Not all burners would light without a match. Could have used some dusting there was dust and animal hair on back of couch and dust on tables, spider webs in bath rooms. The small bed in the hallway (futon) was difficult to sleep on. The railing from upstairs is loose needs to be looked up.

• Y

  Yvette

  US · family with young children · Dec 2024

  10/10

  Exceptional

• N

  Nadine

  US · family with young children · May 2024

  8/10

  Very good

  Location and Space

  Kitchen utensils old, can opener didn't work, staircase rail lose and a weld broken, top bedroom gets hot and no screens on the windows to enjoy open windows. Front porch has an even spot that is a trip hazard