Le Relais Saint Sulpice

132 reviews

• M

  marthaeY9069BL

  Couples · Nov 2025

  2/10

  Just awful

  Just awful..... I'd stayed here many years ago and had found the hotel charming, if a bit funky. Suffice it to say, the charm is gone. And what was funky is now just run-down and awful. My carpet and wallpaper in my room were stained and torn. The shower flooded the entire bathroom every single time we turned it on. Breakfast was -- at best -- sub par. And the staff were largely indifferent. AVOID.

• A

  adunn1502018

  SAN RAFAEL, MARIN COUNTY, CALIFORNIA · Family · Oct 2025

  2/10

  Not a 4 star hotel. 3 star price for 2 star experience

  Pros: Location, quiet, affordability (not value) Cons: This is not a 4 star hotel or experience. It's clear that the owner chooses not to invest in upkeep. The bedroom & bath were really shabby: One nightstand with huge chips and missing handle, water stain on the wall behind the other Outlet falling out of the wall Plastic wall sconces Dirty trap door over the closet area Cheap pillows: Squares of fabric stuffed with cut up foam. One split open and we had to close it with a safety pin we happened to have Huge crack (not new) in the bathroom sink Bathtub had a 1/2 glass "shower" that leaked so much water the floor became soaked and the wood paneling on the side of the bathtub was rotting away Breakfast: Two women on different days managed the service. The blonde gal was sweet, helpful and gave great service. The woman who wore glasses provided only enough service to ensure the minimum of cleanup. At 9:30am (service is to 11) the orange juice carafe was empty and oh sorry, no more available. Same with the bacon on another day. Also, no water glasses available. She was rude, bussed the tables making so much noise it could only be intended to get people to leave. Checkout: Morning of checkout there was no hot water. So after cold showers we mentioned it to the man at the desk and he said they had "put something up". Right, so if you had already retired to your room for the night you wouldn't know. A "Four Star" hotel would have put a flier under each door. But with no apology for any inconvenience he was sure to mention that it was "Not Us" and the city was to blame. After a 9 night stay (with no complaints from us) we don't even get so much as a "hope you enjoyed your stay" or "thank you". We got a mumbled "au revoir" (I think) as we left the hotel. There are many many lovely 3 star hotels in the 6th. They may cost you 50 more euro a night, but it would be money well spent. Bottom line you are paying 3 star hotel prices for a 2 star experience. More than fancy amenities or toiletries, goodwill and attention to detail go a long way to creating a positive hotel stay. This hotel had minimal of the former and zero of the latter.

• A

  Aida

  partner · Oct 2025

  8/10

  The hotel is very nice and location location location excelent. BUT it is a one man show bar tender receptionist etc. We were at the end of the corridor 1st floor. Wiffi very very POOR.

• S

  Serena

  Oct 2025

  6/10

  Cute property- just beware of smaller, room!

  The staff was excellent. Helpful, friendly and greeted me warmly each time. The small room itself was very dark. Nice to have slippers and a towel warmer to dry one’s towels. The bathroom is tired and showed signs of mildew. I’d say this was a 3 star hotel at best, though the property itself was very quaint. Excellent location.

• P

  Pamela

  family · Sep 2025

  8/10

  Close to attractions and restaurants. Friendly and helpful staff.