Macondo Tulum
Outdoor Pool and Fitness Center Experience the ultimate relaxation and stay active with our outdoor pool and fitness center. Enjoy a refreshing swim or workout at your convenience. Spacious Rooms with Kitchenettes Feel at home in our air-conditioned rooms with fully equipped kitchens. Stay connected with complimentary Wi-Fi and unwind with cable programming for entertainment. Convenient Location near Major Attractions Explore Dos Aguas Park, Tulum National Park, and other popular attractions just a short distance away. With free onsite parking, you can easily access all the must-see spots in the area. Book your stay at Macondo Tulum today for a memorable experience in Tulum's vibrant Zama district.
What this place offers
- Elevator
- Fitness facilities
- Front desk (limited hours)
- Smoke-free property
- Free self parking
- Beach towels
Policies & house rules
- Check-in from 15:00 until 17:00
- Check-out until 11:00
- Children welcome
- Pets allowed
- Free parking
Available rooms
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22 reviews
Guests liked
family · Sep 2025
Realmente me gustó que se encuentre muy limpio, mire que mucha gente comenta que no hay recepcionista pero el recepcionista nos dijo que está de 10:00am a 6:00pm, los mensajes que envié por WhatsApp me los contestaron y allí me avisaron que si estaba lista mi habitación, lo recomiendo 10/10.
family_with_children · Dec 2024
Al dpto le falta mucha limpieza las cortinas sucias, el sofá cama que tenía ahí apestaba al igual que le alfombra que tienen, no dejaron ropa para dormir en el sofá
family · Dec 2024
We planned to stay here for 5 nights and ended up cancelling our stay and booking else where. Our room was not clean, the sofa bed was stained and dirty. The sheets, pillows/towels in our rooms had stains as well and the kitchen sink had splashes of dark food stains. We tried to get a refund and the manager agreed to it based on our conversation with the receptionist. We filed a complaint through Expedia and they tried to get a hold of the manager several times, even though it was the manager who told us to refund it through Expedia and then they will approve it on their end. It was such a stressful trip considering I should be relaxing on vacation. I rarely leave reviews like this, but I highly recommend staying else where.
family · Dec 2024
This place is horrible the property doesn’t have check in till 11 pm like it states. Receptionist gets there at 9 am to 3 pm. We ended up getting there at 9:30 pm no one was there. I called and message the number I was provided and no one ever answered. I would advise to call before booking you would see that they would never answer because I was calling to informed them we were not going to arrive at 3 pm for check in but we will be there at a later time and no ever answered we ended up staying in the car till the following morning and no one knew anything or where to complain. The toilet seat was not attached, the towels were so old and see through, the sofa were dirty and it had cigarette burns. The sheets were stained and the mattress was dirty and it smelled like pee. The pool was very dirty and green. The house pans and pots were not in good condition to cook in.
family · Nov 2024
La propiedad muy bien pero nunca contestan en los números de contacto
Location
Av Juanek · Tulum