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partner · Aug 2019
Did not get room that paid for. Room that we were given had dirty carpet dirty and not been vaccumed. Room had broken room window held open (heat wave in England) with piece of wood. Breakfast limited. No yogurt or fruit. Given butter for toast from a container in the kitchen and it was full of other people's crumbs and unidentified food. When complained to the Manager from London who was there to "sort out the hotel" - he was dismissive. Told me that it was cross contaminatied BUT that it was only butter... I wonder if Health and Safety would agree with him.
Feb 2019
A Great Find!
An absolute pleasure to stay here whole in the area on business. The rooms are thoughtfully designed and the staff polite, cheerful and accomodating. The menu is made up of pretty standard fayre but is very good in quality and both of the meals that I ate at the Mill street Pub and Kitchen arrived at the table piping hot...a rareity these days!
Jan 2019
Small but cosy room. Good bathroom except for tap over basin which delivered water to the floor! For our age group (late 70s) the thump of pop music until 11 pm rising through the floor was disturbing. But these details were more than compensated for by the lovely staff and the excellent food. All in all we very much enjoyed our stay and would stay again .
Jan 2019
Average
Quick booking in good facilities in room including coffee machine and plenty of supplies. Comfortable bed and quality towels. Great location for local area Oakham wonderful market town. Good bar comfortable seating. Cooked breakfast catering for all tastes. Cleanliness of room edges needed attention eg windows and sills. Draft from sash windows especially bathroom, which had no blind to contain heat. Unfortunately bar has music all day and at weekends this goes on beyond 12 at night, and commences again in the morning at 8. The speakers are directly underneath the bedrooms, the bathroom didn’t.t have the same noise level. Whilst it may be a public bar with residents if music could be changed to more mellow rather than deep base thumping after 11. When checking out we were asked how stay had been and when we raised the fact about the music the attitude was’ we are a public bar’. The fact that residents pay a lot for a nights stay was obviously of no importance and for this reason we would not return.
Jan 2019
Problem - its 08:11 on a Sunday morning and music is blaring from downstairs bar area. Otherwise fine...
6 Mill Street · Oakham