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DE · family_with_children · Jan 2026
Замечательные люди собрались в одном коллективе: искренние, а не просто формально вежливые, гостеприимные и по настоящему доброжелательные,готовые помочь в любой нестандартной ситуации, за что им всем огромная благодарность, хочется вернуться когда нибудь еще в Баку именно в ваш отель, где каждый может чувствовать себя непринужденно в уютной теплой отмосфере!
BR · family_with_children · Nov 2025
Amazing!
The staff is amazing. Sayd, Sofia, Lamia, all off them were so friendly with us. We should stay in another place in the next days, but we changed our reservation to stay at Smith 2 more days Breakfast, staff and the room. Everything is incredible! The service of taxi too! Mr. Abdul was very nice. Good cars and pontuality.
Nothing
GE · solo_traveller · Oct 2025
Amazing Team and hospitality
AE · family_with_children · Aug 2025
Amazing
The chef and the reception staff and their service was very nice
It wasnt cleaned properly
BG · solo_traveller · Jul 2025
AWFUL. Never recommend to anyone.
Nothing. Old repairs, awful smell
I had a booking 13-14.06.25. CONFIRMATION NUMBER: 6515.746.399. When I arrived at the hotel (late evening), I found that all four rooms I was assigned were smoking ones, and they had an awful smell. I had to stay in really non-demanding facilities in Ethiopia, so I can't say that I'm a fastidious customer. That was inappropriate. The Staff said they can't suggest something else. I had to move to another hotel. The Smith Hotel charged me $ 75 and never responded to my claim for a refund. No money returned. AWFUL. Never recommend to anyone.
18 KoroÄlu RÉhimov küçÉsi · Baku