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GB · extended_group · Oct 2026
Above average
Friendly staff.
Housekeeping was at times sub par.
GB · couple · Oct 2026
Comfortable enough, a long way from the City, indifferent staff.
Bedroom was comfortable
It was a longer haul into the city than I’d anticipated. The staff were pretty unengaged and not very welcoming or friendly. One morning I was sat down for breakfast by one lady, the place was almost empty and she said a server would be along shortly. After a 10 minute wait with no sign of service, I left.
US · solo_traveller · Oct 2026
Very clean and modern
The steam iron … I don’t like steam irons The description didn’t specify this was a steam iron when I booked the room
US · couple · Sep 2026
Comfortable and cozy boutique hotel for visit to Obama Museum
Very beautiful property with very nice rooms. The lobby and restaurant bar area were very inviting.
AE · solo_traveller · Sep 2026
Great property, very nice location, excellent service and great staff.
1411 East 53rd Street · Chicago