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Family · Mar 2026
Wedding day
Absolutely fabulous venue. The staff are extremely helpful and very attentive, nothing was too much trouble before, during or after the wedding. Caylie my wedding planner was outstanding! The abbey for the actual ceremony was exceptional as was st Anne’s for the wedding breakfast
Couples · Mar 2026
A hidden gem
We have recently discovered this gem of a hotel and its delightful staff. We have visited just to enjoy a coffee in beautiful surroundings. We keep coming back because the service is excellent especially from Howie Clarke and Daniel Millward. Nothing is too much trouble and we feel so relaxed here. Thank you very much for everything you do. It is appreciated. Mr & Mrs McLaren
Family · Mar 2026
Stanbrook
Been on many occasions! Very nice before but on this occasion half way through meal a group of women with small yelping dogs on long leads sat right next to us allowing the leads to extend out. Not pleasant when eating. Unhygienic. Thankfully they moved to another table away from us. Also I found it much noiser than previously. On arrival I noticed all disabled spaces taken up by cars some without badges. I will think twice before going again.
BRISTOL, ENGLAND · Friends getaway · Mar 2026
What a gorgeous hotel, an old convent
What a truly lovely experience. It’s a beautiful hotel seeped in history, once an old convent. It’s huge! It’s got a lovely warm atmosphere, you're free to explore the hotel, with its beautiful church, old library, ballroom, nun’s powder room and much much more. The grounds are lovely too. Gorgeous breakfast. The staff are all lovely and friendly, with excellent professional customer service. Our room had a 4 poster bed which was so comfortable and it’s a dog friendly hotel too! Can highly recommend.
BROMYARD, HEREFORDSHIRE, ENGLAND · Friends getaway · Mar 2026
Sour clotted cream
Oh dear what a disaster. I took a friend for her Birthday, she had never been before. We had the Afternoon Tea with Champagne. The clotted cream had a sour taste, and had a strong acidic smell. The waitress kindly changed it for us, however the replacement crust was totally sour. We have both had the most horrendous upset tummies and cramping pains , which we are both still unwell 24 hours later. I telephoned the hotel when I got home and spoke to the Duty Manager who appeared to have very little empathy, I was told the General Manager would telephone the next morning. 24 hours had passed no call, so I telephoned again, was told he was on a call and would call back. Again NOTHING. I emailed head office complaints dept. Again no response. Not even one line of apology and to say they were looking into it. I have been to this hotel numerous times and indeed my Son had his wedding here, and truly thought it would be a memorable treat for my friend, it is certainly Memorable………
Callow End · Worcester