The Coachman Hotel

2127 reviews

• J

  Jess

  US · couple · Oct 2026

  3/10

  Booked 3 nights, stayed 0 - worst hospitable encounter in years.

  There was plenty of parking. The staff was ready when we arrived and made check-in very fast. I did not stay long enough at the hotel to find out what more it had to offer.

  I booked a night here after a long drive from two states away, but the atmosphere was so dark and unwelcoming that I couldn't bring myself to stay—even though I had already paid. My room was located in a dark corner of the hallway and looked like an old, low-quality apartment with cheap cosmetic enhancements nailed to the drywall. It was nowhere near the quality suggested by online reviews, and I felt so uncomfortable that I had to leave immediately. The service was equally frustrating. When I called ahead, I reached an off-site call center worker who couldn't answer property-specific questions and just read corporate policy scripts. Upon arrival, the front desk employee couldn't make any decisions without waiting on an off-site manager after voicing my complaints. Management showed very little concern, and their only resolution was offering to move me to another room. Ultimately, I was refunded for the 2 of 3 nights I booked and they were certain they would keep the first night rate plus the resort fee, which was not a small sum. The total lack of hospitality was disappointing, and their rigid corporate-equity attitude made it clear they didn't care about my complaints. I moved to another hotel the same night not far away with a much better experience. I expected much better after consideration from booking photos and reviews and would caution staying here.

• E

  Edward

  GB · solo_traveller · Oct 2026

  7/10

  It was ok, but would probably choose somewhere else if staying in Tahoe in the future!

  Property layout was more or less as expected

  Reception, bar area, shop was all in one small area! My wife wanted a cup of warm milk, they charged $4.00! Not over helpful staff

• N

  Nicole

  US · family_with_children · Oct 2026

  10/10

  Thankyou again ! Intill next time!!

  Everything was truly wonderful ❤️

  Nothing

• M

  Monica

  US · couple · Oct 2026

  8/10

  Cute property, great location, comfy bed

  On the pricer side for what you get if booking on a weekend. The room was nice but small.

• J

  John

  GB · couple · Sep 2026

  10/10

  Good location, parking and modern

  Great location with nice spacious rooms. Lots of parking on site, and lots of scooters nearby to allow you to easily access the town. Rooms were modern, with fridge, large TV and comfortable bed

  Could do with a revamp, for example our bathroom door kept sticking and pieces of wood coming off at the bottom.